Head Of Data

The Head of Data will provide strategic leadership in building the next generation of eCommerce enablement—powered by AI, automation, and data intelligence. You will lead one of the most transformative functions in the company, shaping how AI changes how we operate and make decisions. This is a rare opportunity to design and implement the data backbone of an AI-first company in Southeast Asia's fastest-growing eCommerce markets.

Reporting to the Deputy Chief Executive Officer you will be responsible for:

• Data Strategy & Governance

• Define and execute a company-wide data strategy aligned with business goals and AI ambitions.

• Establish and enforce data governance policies, privacy protocols, and compliance standards that align with company’s risk appetite and strategic objectives.

• Maintain a centralized Risk Library for data-related risks (e.g., cybersecurity, data loss, poor quality) and oversee regular audits.

• Champion data literacy across the organization.

• AI, Advanced Analytics and Data Infrastructure

• Oversee the design and build-out of modern data architecture (e.g., data lakes, feature stores, vector databases).

• Implement scalable pipelines to collect, clean, label, and manage structured and unstructured data for AI training.

• Lead transition from traditional analytics to real-time, intelligent decision systems powered by LLMs and RAGs.

• Model Deployment & Integration

• Partner with engineering and product teams to embed AI/ML models into business workflows.

• Define KPIs to measure AI/ML model performance and impact.

• Own the AI roadmap, including the move to Retrieval-Augmented Generation (RAG) architectures.

• Leadership & Team Development

• Build and lead a cross-functional team.

• Work closely with the Head of Business Transformation, Head of IT, and business unit heads to ensure alignment and execution.

• Foster a culture of experimentation, speed, and responsible AI innovation.

To succeed in the role, you should ideally have:

• 10+ years of experience in data, analytics, or AI/ML roles, with 5+ years in leadership roles.

• Proven track record of driving large-scale data initiatives and deploying AI/ML models in production.

• Strong stakeholder management, executive communication, and strategic thinking skills.

• Deep understanding of LLMs, RAG architecture, vector databases, and data labeling frameworks.

• Expertise in modern data stack and MLOps tools.

• Experience in eCommerce, Social / Live Commerce and retail is an added advantage.

• Exposure to Southeast Asia digital and data landscape is an added advantage.

• Knowledge of compliance frameworks in Southeast Asia (Singapore/Vietnam/Thailand) is an added advantage.

• Fluent in spoken and written English is required.