[High-End Cosmetics] Store Supervisor/ Assistant Store Manager

The ideal candidate should have a passion for beauty products, excellent leadership skills, and a strong commitment to providing exceptional customer service. As a Store Supervisor, you will be responsible for overseeing the day-to-day operations of the cosmetics and perfumes section, ensuring a seamless and delightful shopping experience for our customers.

Key Responsibilities:

1. Team Leadership:

• Supervise and lead a team of cosmetics and perfumes associates, providing guidance and support to achieve sales targets and customer satisfaction.

• Conduct regular team meetings to communicate goals, promotions, and product knowledge.

• Foster a positive and collaborative work environment that encourages teamwork and individual growth.

2. Customer Service:

• Ensure that all customers receive personalized assistance and expert advice in the cosmetics and perfumes section.

• Address customer inquiries, concerns, and feedback promptly and professionally.

• Maintain a high standard of customer service, ensuring a welcoming and engaging atmosphere in the store.

3. Inventory Management:

• Monitor and manage inventory levels for cosmetics and perfumes, including restocking and replenishing merchandise as needed.

• Conduct regular stock checks and coordinate with the purchasing department to optimize product availability.

4. Visual Merchandising:

• Implement and maintain visually appealing displays and layouts for cosmetics and perfumes in accordance with brand guidelines.

• Ensure that products are well-organized and presented attractively to enhance the overall shopping experience.

5. Sales Performance:

• Set and track sales targets for the cosmetics and perfumes section, implementing strategies to maximize revenue and profitability.

• Analyze sales data to identify trends, customer preferences, and opportunities for improvement.

• Proven experience in a supervisory role within the cosmetics or perfumes retail industry.

• Strong knowledge of beauty and fragrance products, including brands, ingredients, and trends.

• Excellent communication and interpersonal skills.

• Ability to motivate and lead a team to achieve sales targets.

• Detail-oriented with a focus on maintaining high visual merchandising standards.

• Proficient in inventory management and stock control.

• Flexibility to work evenings, weekends, and holidays as needed.