[Hmc] Field Service Supervisor

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What We Can Offer

Attractive salary + bonus
Insurance package

Job Description

Responsible for scheduling and prioritizing all work performed in the field service area.
Responsible for customer communications including repair estimates and quotes.
Responsible for ensuring thorough and efficient repairs are completed to the customer's expectations and satisfaction with timely and accurate communication including:
+ Plans work schedule to meet work order commitments and assigns work to technicians and monitors progress.
+ Provides decision-making support to technicians in the analysis and resolution of service/parts problems.
+ Effectively analyze and proactively seek out all options to provide the best solution for the customers and the company.
+ Elevate customer issues to Product Manager when appropriate.
+ Collaborate with all divisional areas of the dealership on continuous improvement projects that touch the service division.
Must be willing to visit customers and suppliers.
Other duties as assigned.
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Job Requirements

- Good communication in English
- Have experience of Industrial equipment installation, commissioning, and troubleshooting, and maintenance
- Management of complaints and dissatisfied customers approach, find tuning, and follow up with customers
- Ability to read mechanical and electrical plans and drawings (experience in PLC / HMI is advantage)
- Customer relationship strategy

Job Locations

HCM

Navigos Search is the leading, most experienced and highly qualified executive recruitment firm in Vietnam. Our mission is to help people and companies achieve their dream. We do this by matching talented individuals to the jobs for which they are best suited, ensuring that our clients have the right people on board that they need to succeed, and our candidates land the job of their dream. We accomplish this mission thanks to our strong expertise in local labor market, an established and broad network of clients and candidates and a proven recruitment method of international standards.

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HCMC
100-499 staffs
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

Chương trình được thiết kế đặc biệt dành cho học viên vừa học vừa làm, quỹ thời gian ít

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do ĐH. J.M Lyon 3 (Pháp) cấp có giá trị toàn cầu

Học phí tối ưu, tiết kiệm nhiều nhất, thời gian đào tạo rút ngắn còn 1 năm tại Việt Nam