[HO]- CARD SETTLEMENT AND DISPUTE SUPERVISOR
Mô tả công việc
- Manage settlement & dispute - Issuer side (Our bank's Visa/ Mastercard card at other bank's POS/ E - Commerce merchant)
- Manage settlement & dispute - Acquirer side side (Other bank's Visa/ Mastercard card at our bank POS/ E - Commerce merchant)
- Prepare daily processing of ICF (In-Coming-File) in accordance with the settlement windows.
- Prepare and reconcile Visa/Mastercard settlement reports daily
- Settle daily bill collection amount for PAYOO service
- Support to advise Branches/T.Os/Contact Center on card transactions inquiry
- Prepare Mastercard service fee reconciliation reports monthly and quarterly.
- Manage and cooperate with Branches/T.Os to collect unpaid debit amount.
- Control and manage reconciliation report for Chargeback COA monthly
- Manage and process to block inactive Visa cards on VRM (Visa Risk Manager)
- Manage and update status Tokens of inoperative cards on Visa Token Lifecycle Management tool
- Prepare and update ABU periodically to Mastercard system
- Samsung payment reconciliation monthly
- Prepare quarterly report - Quarterly Visa Report (GOC)
- Prepare quarterly report - Quarterly Mastercard Report (QMR)
- Prepare ATM information on Location Administration Tool (LAT)
- Prepare Bill Payment Service monthly reports (PAYOO)
- Prepare internal monthly/quarterly report: Tax declaration of Mastercard international fee
- Report of selling/buying foreign currencies
- Report of Self-Inspection report of debit card sales
- Quarterly payment for interest of Indemnity Agreement with VISA - Mother Bank.
- Control transaction authorization: processing authorization cancellation and verification.
- Control and follow up on card statement printing and delivery for both email and postal card statement
- Manage and work with Korean ICT to develop system for Visa/Mastercard Business Enhancement.
- Other tasks as assigned by management
Yêu cầu công việc
1. Education: Finance – Banking/ Economics
2. Experience: At least 3 years’ experience in relevant fields
3. Degree: Bachelor
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
Các phúc lợi dành cho bạn
Thưởng
Thông tin việc làm
18/11/2025
Nhân viên
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
Card Business Development, Dispute Settlement
Ngân hàng
Bất kỳ
1
Người Việt Nam
Địa điểm làm việc
Ho Chi Minh, Ho Chi Minh City, Vietnam
Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
Lừa đảo thu phí
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