[Hochiminh] Senior Technical Avisory Service (Tas) Executive/ Nhân Viên Tư Vấn Kỹ Thuật

I. Objective of the function:

TAS is responsible for deliver technical support-to-support Sales Team, working with a wide variety of customers to deliver professional technical services on strategic and global priority accounts. This position will be in charged for Vietnam market and focus on footwear’s and accessories.

II. Main responsibilities:

- Providing technical support in sewing and embroidery solutions for FW and Accessories.
- Conducting thread & machine audits, training programs, workshops, and consumption analysis, coming under Amann sewing & embroidery solutions for FW and Accessories.
- Promoting the Company top of the line products to customers by using the AMANN Technical Advisory Services Concept.
- Using a high level of technical input to build very strong business relationships with development/ production/ quality assurance personnel in the customer organization
- Delivering technical presentations & conduct technical seminars to key customers as well as brands in order to build a strong image for Amann Technical Services
- Consult customers in productivity improvement projects regarding thread sewing ability
- Supporting on use of Amann software – thread consumption and price analysis
- Analyze problems occurred in customers’ sewing operation or finishing treatment process and provide technical solutions to the problems
- Able to train the sales team on the technicalities of threads, machine applications
- Advising complaint handling guidance/ assistance for the sales/ QA whenever required
- Assist to Head of TAS to carry out additional assignments/plans for the company’s effective operation and TAS Global Project if needed
- Further development for automotive