Home Racer - Customer Value Management Specialist

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Hơn 90% người dùng hài lòng
Mô tả công việc
*According to Decree No.13/2023/ND-CP on protecting personal data (“PDP”), Home Credit Vietnam would apply "Personal Data Processing Agreement" with all candidates to ensure compliance with the decree.
By submitting this application to Home Credit Vietnam Finance Company Limited through Vietnamwork, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link https://career.homecredit.vn/vn/article/id/217.
The Home Racer Program 2025 is a 6-month immersive journey tailored for passionate fresh graduates and early-career professionals with less than 2 years of experience in Data or Commercial fields.
At Home Credit, growth isn’t one-size-fits-all.
That’s why Home Racer is designed as a structured yet flexible development program, combining a clear roadmap, shared milestones, and personalized support to match your unique ambition. It’s where a common path meets personal purpose.
Throughout the journey, you’ll take on real, high-impact projects and grow through expert mentorship — all while defining your own pace and goals.
Join us to shape your future at Home Credit Vietnam.
Own Your Race.
KEY RESPONSIBILITIES
CUSTOMER VALUE MANAGEMENT SPECIALIST: Customers don’t just want products - they want relevance. In this role, you’ll drive transformation and shape customer journey to deliver the right product to the right person at the right time.
• Plan and execute the CRM campaigns by identifying customer needs through data and recommending targeted actions to boost engagement.
• Do the campaign analysis and A/B testing to drive continuous optimization and improvement.
• Coordinate with cross-functional teams to roll out campaigns which ensure customer-centric and business-aligned outcomes.
Yêu cầu công việc
JOB REQUIREMENTS
• University graduate with GPA of 3/4 and 7.5/10 and less than 2-year working experience.
• Proficient in English with a level of IELTS 6.5 or equivalent.
• Passion for financial products, with a focus on improving customer experience and operational performance through product and lifecycle enhancements.
• Strong logical thinking, problem-solving skills, communication & presentation skills to detect the business situation then propose positive changes.
• Effectively work both in a team & on your own.
• Willingness to learn & absorb new knowledge.
• Good Customer Obsession, Entrepreneurship, Integrity, Operation Excellence & Digital Savviness mindset, as it’s our core Leadership Qualities.
COMPENSATIONS & BENEFITS
• Shape Your Path Forward: Kickstart your career with a structured journey from onboarding, hands-on real-world projects , and a clear path to an official role within 6 months.
• Drive Real Business Impact: Take on cross-functional projects that tackle real business challenges, guided by leaders and mentors to sharpen your problem-solving mindset.
• Transform Your Potential: Accelerate your growth with e-learning, on-the-job training, and continuous development across foundational, functional and business skills.
• Enjoy Competitive Rewards: Receive competitive rewards, performance-based recognition, and total support to keep you motivated, valued, and ready for the next milestone.
• Thrive in a DEI Culture: Be part of a team where everyone belongs, build strong connections and experience #LifeAtHomeCredit.
• Work Where You Belong: Wrap up your Home Racer journey and launch your long-term future in a global environment that nurtures your full potential.
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
Các phúc lợi dành cho bạn
Thưởng
Chăm sóc sức khoẻ
Nghỉ phép có lương
Thông tin việc làm
16/06/2025
Mới Tốt Nghiệp
Khác > Khác
Marketing, Campaign, Customer Experience Analysis, Customer Lifecycle Management, Business Administration
Tài Chính
Bất kỳ
Không yêu cầu
Không hiển thị
Địa điểm làm việc
20 Nguyễn Đăng Giai, Thảo Điền, Thủ Đức, Hồ Chí Minh, Việt Nam
Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
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