Hotel Manager (Hot Job - Hot Salary)

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Attractive salary package and transparent pay- process
Young, modern, large- scare working environment with fair opportunities
Insurance and Paid-leaves as required by Labor Law

Mô Tả Công Việc

I- JOB SUMMARY
• Oversee the daily operations of our hotel as well as provide strategic direction. She/he will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
• Be responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.
• Be a team player and an effective leader, able to set examples and foster a climate of cooperation
• Enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.
II- JOB SPECIFIC TASKS
• Supervise work at all levels (receptionists, kitchen staff, F&B, Spa, etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Other tasks assigns by CEO/Chairman.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

III- COMPETENCIES
1. Personal Effectiveness
• Appearance: Exhibit self-confident, well-groomed and dressed in a business smart manner.
• Personality: Warm, welcoming, smiling and pleasant of approach
• Excellence in communication skills: verbally, listening and writing

2. Create Team Focus
• Build relationships
• Facilitate open communication
• Foster teamwork

3. Build Competitive Advantage
• Create strategic alignment
• Drive business results
• Foster customer focus
• Commit to excellent service quality

4. Create High Performance Culture
• Able to multi-task and to set clear priorities
• Take ownership
• Results oriented

5. Lead People Development
• Attract, develop and retain talent
• Inspire trust and motivate others
• Support organizational learning

IV- CANDIDATE PROFILE
Education and Experience
• Proven experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detail

Địa Điểm Làm Việc

33 - 35 Hang Dau, Hoan Kiem, Ha Noi

La Sinfonía Del Rey is our first destination hotel and part of the La Sinfonía boutique hotel group in Hanoi. Located right in the heart of the Old Quarter and just few steps away from Hoan Kiem Lake, we are committed to bringing the most authentic but not less comfortable experience during your stay in Hanoi.

Inspired by a Vietnamese historical story, the name "La Sinfonía Del Rey" ("The Symphony of the King") reflects an association with the Legend of the Returned Sword, in which King Le Loi returns a sword used to defeat invaders in battle to the sacred turtle living in Ho Guom. Containing Hanoi's cultural quintessence and values, our hotel strives to harmonise the uniqueness of local taste with our world-class facilities and services. Here in La Sinfonía Del Rey, you can certainly feel safe, transquil and comfortable while still immersing yourself in the mythological and dreamlike atmostphere of the centuries-old capital.

Xem toàn bộ thông tin công ty
33 - 35 Hang Dau, Hoan Kiem, Ha Noi
100-499 nhân viên
HR Department
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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