HR Digital Systems Developer (IT Application)

Role Purpose:

The HR Digital Systems Developer plays a critical role in driving the digital transformation of KFC Vietnam’s people systems and processes. The position develops, maintains, and enhances KFC Vietnam’s in-house HR system and related digital tools—including payroll, attendance, performance, and other HR applications.

As a member of the HR team, this individual combines technical development expertise with strong business understanding to deliver scalable, secure, and user-friendly HR technology. The role is hands-on and independent, working closely with HR colleagues, IT infrastructure, and external vendors to design and implement digital solutions that improve the employee experience.

Key Responsibilities:

1. HR Digital Product Development:

• Design, code, and deploy new modules or digital solutions for HR processes (e.g., payroll, recruitment, onboarding, performance, engagement).

• Enhance and modernize the in-house HR system based on evolving business needs and user feedback.

• Translate HR functional requirements into technical specifications and implement practical, reliable solutions.

• Build automation workflows to simplify HR operations and reduce manual tasks.

• Ensure all developments follow best practices in architecture, scalability, and information security.

2. Data Integration & Digital Architecture

• Develop and maintain integrations between HR systems and other company platforms (Lemon, Transit, POS, Payroll, CX etc.).

• Ensure consistent, accurate, and secure data exchange across multiple systems.

• Manage database structure, performance, access control, and backup processes to safeguard data integrity.

3. System Reliability & Optimization

• Monitor system performance and proactively identify areas for optimization.

• Manage testing, version control, and deployment of code updates.

• Troubleshoot and resolve system issues promptly to minimize disruption to HR operations.

• Ensure compliance with corporate and legal requirements for data privacy and security.

• Plan and execute system upgrades and maintenance activities with minimal downtime.

4. HR User Experience & Enablement

• Serve as the HR team’s in-house technical expert, collaborating closely with HR colleagues to turn user needs into digital improvements.

• Provide technical support for HR system users and ensure smooth day-to-day operations.

• Develop user manuals, quick guides, and training sessions to enhance digital capability within HR.

• Collect feedback, analyze user behavior, and continuously improve usability and adoption of HR tools.

5. People Analytics & Insights: Contribute to HR data governance by ensuring data accuracy, consistency, and confidentiality

6. Digital Projects & Vendor Collaboration

• Lead or support HR digitalization projects from requirement gathering to go-live and post-launch review.

• Coordinate with IT infrastructure and external software vendors to ensure system quality, security, and timely delivery.

• Prepare project documentation, including scope, timelines, budgets, and performance metrics.

• Research and recommend emerging HR technologies (e.g., AI, chatbots, low-code/no-code tools) that align with KFC Vietnam’s digital roadmap.

Key Experiences:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent field.

• Minimum 5 years of experience in system or application development using C# and MS SQL

• Strong understanding of HR processes (recruitment, payroll, time & attendance, learning,

performance management, etc.).

• Experience in database management (SQL Server, MySQL, Oracle etc.) and API integration.

• Knowledge of cloud environments, data security, and user access control.

• Experience working in agile or iterative development settings is an advantage

Professional Skills:

• Digital Mindset: Passion for using technology to enhance efficiency and employee experience.

• Collaboration: Works effectively with HR teammates, IT partners, and vendors.

• Problem-Solving: Analytical thinker who translates business challenges into technical solutions.

• Agility: Adapts quickly to changing business and technology landscapes.

• Communication: Explains technical matters clearly to non-technical audiences.

• Ownership: Takes full accountability for system quality, reliability, and delivery outcomes.