HR General Staff

The General HR plays a key role in ensuring effective implementation of core HR functions, including Compensation & Benefits, Recruitment, Expat Affairs and Learning & Development. This role supports a positive employee experience across academic and non-academic staff while ensuring compliance with internal policies and relevant labor laws.

Scope of works:

1. Compensation & Benefits (C&B):

- Assist in managing payroll processing, ensuring accuracy and timely payment in coordination with the Accounting team.

- Administer employee benefits programs (insurance, leave, welfare schemes, etc.).

- Maintain and update employee records, attendance, and leave management systems.

- Ensure compliance with Vietnamese labor laws and regulations regarding salary, tax, insurance, and benefits.

- Support salary review, benchmarking, and total rewards data analysis in coordination with the HR Manager.

2. Recruitment & Onboarding:

- Coordinate the end-to-end recruitment process for academic and non-academic roles: posting jobs, screening CVs, arranging interviews, and preparing offer letters.

- Maintain an updated candidate database and pipeline for future needs.

- Liaise with hiring managers to understand role requirements and ensure quality hires.

- Facilitate onboarding and orientation programs to ensure a smooth integration for new hires.

3. Learning & Development (L&D):

- Coordinate internal and external training programs in alignment with the school’s development goals.

- Support the HR Manager in developing training plans, tracking training effectiveness, and managing L&D budgets.

- Maintain training records, feedback, and reports to support continuous improvement.

-Assist in performance management processes (e.g., probation evaluations, annual reviews) and link outcomes to development actions.

4. HR Operations & Employee Experience:

- Act as the first point of contact for employee queries on HR policies and procedures.

- Support employee engagement activities, welfare programs, and internal communication.

- Participate in internal audits and policy updates as required.

- Support HR projects and initiatives to improve operational efficiency and organizational culture.

5. Expat Formalities:

- Oversee the end-to-end process for foreign hires including: Work permit application and renewal; Visa and TRC (Temporary Residence Card); Medical checks and criminal background verification.

- Liaise with legal consultants, government authorities, and internal stakeholders to ensure timely compliance with all legal requirements.

- Maintain a database of all expat documentation and alert relevant parties of upcoming expirations or renewals.

-Assist expats in settling in by supporting onboarding logistics

• College degree or higher, majoring in Law, Business Administration, Human Resources

• Have been trained in related HR courses

• English communication

• Good office computer skills

• Critical thinking skill, Communication skills

• Multi-tasking work management skills

• Skills in arranging, classifying, and problem solving

• Ability to work under pressure

• Careful, meticulous, and hardworking.

• At least 5 years of experience as a General Human Resources Officer

• Knowledge of Vietnamese labor law, personal income tax law, social insurance, health insurance, and unemployment insurance law, etc.