HR Performance Coach
Mô tả công việc
Job Description
The professional in this role plays a crucial part in fostering a positive and productive work environment for VN based ZWILLING US employees. This role requires a blend of coaching skills, data analysis, and cross-cultural collaboration to maintain and enhance the performance standards and employee experience of the Vietnam-based team.
The key responsibilities include:
Employee Coaching:
• Provide guidance and support to VN-based employees, helping them navigate challenges and develop their skills.
• Implement coaching strategies to enhance individual and team performance.
Trend Identification and Issue Resolution:
• Monitor and analyze trends in employee performance, engagement, and satisfaction.
• Identify issues and proactively address them to maintain high standards within the ZWILLING US entity.
Data Gathering and Analysis:
• Collect relevant data to assess and measure employee performance and satisfaction.
• Utilize data-driven insights to make informed decisions and recommendations.
Performance Standards Maintenance:
• Collaborate with ZWILLING US leadership to ensure that performance standards align with organizational goals.
• Implement strategies to uphold and enhance performance expectations.
Employee Support and Engagement:
• Foster a supportive and engaging work environment for VN-based employees.
• Implement initiatives to promote professional development, job satisfaction, and overall well-being.
Cross-Cultural Collaboration:
• Facilitate effective communication and collaboration between VN and US-based employees.
• Understand and address cultural nuances to enhance teamwork and cooperation.
Sustainability of Support:
• Develop long-term strategies to ensure sustainable support for the US operation from VN employees.
• Establish mechanisms for ongoing feedback and continuous improvement.
Communication and Reporting:
• Regularly communicate with ZWILLING US leadership to provide updates on employee performance and engagement.
• Prepare comprehensive reports on trends, issues, and recommendations for improvement.
Responsibilities:
• Provide real-time coaching and support on site to VN employees supporting ZWILLING US
• Collaborate with VN HR and US HR to ensure proper staffing to meet SLAs, productivity metrics and KPIs
• Conduct training needs assessment and manage training curriculum – soft and technical skills
• Manage reward and recognition program to increase performance, engagement, and retention
• Drive results by engaging, motivating, and providing constructive feedback to team members
• Communicate any sentiment trends or issues to the US HR and Management Team
• Help drive and cultivate a strong and healthy team culture with the US Team
• Real-time interaction monitoring of deliverables and goals and actively identifies development opportunities
• Attend bi-weekly business meetings with US HR leadership
Yêu cầu công việc
Required Qualifications:
• Possess a solid background in HR, Training and Project Management
• Strong analytical skills to identify KPI trends and patterns in a dynamic work environment
• Proficiency with the English language
• Strong verbal and written communication skills
• Demonstrates an above average attention to detail including excellent written and oral communication skills
• Strong administrative, coaching, presentation, and organizational skills
• Ability to develop rapport with employees and management
• Ability to maintain strong working relationships
• Proficient in Microsoft Office suite
• SAP knowledge is a plus
Preferred Qualifications:
• Minimum of 3 years in a supervisory role in a direct or matrixed reporting structure, preferably in a shared service environment
• Experience with e-learning platforms
• Previous experience working with US based companies and/or previous experience with cross functional teams in a remote environment
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Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Thông tin việc làm
26/04/2024
Nhân viên
Nhân Sự/Tuyển Dụng > Nhân Sự Tổng Hợp
Communication, Analytical Skills, Training, Coaching, Performance Management
Bán lẻ/Bán sỉ
Bất kỳ
Không hiển thị
Không hiển thị
Địa điểm làm việc
Số 04 Đường Nội Khu Hưng Phước 1, Phường Tân Phong, Quận 7, TP. HCM
Số 04 Đường Nội Khu Hưng Phước 1, Khu Phố Hưng Phước 1 (R10), Phường Tân Phong, Quận 7
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