HR - Workforce Support Lead, APAC (Base at Vietnam)

The Workforce Support Manager will directly provide employees and leaders with day to day HR consulting support. This position will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in Greater China.

S/he will also provide support across multiple groups/sites as needed. Reporting to the APAC Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility:

- Provide positive employee relations; manager capability support across our sites.

- Recommend ER strategies and initiatives that will support employee morale and engagement.

- Work in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way.

- Support employees and managers on HR activities such as promotions, investigations, absenteeism management, corrective actions, PIPs terms and restructuring activities.

- Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc.

- Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.

- Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc.

- Remain effective partnership with local government and labor unions on committee development, retirees rehire and communication facilitation etc.

- Manage employee wellbeing related special cases that need to align with EHS/ Government/Legal requirements.

- Support key projects focused on new process or capability development/enhancement.

Key Qualifications:

- Bachelor’s degree in Human Resources, Business, or related field required.

- The role will require occasional travel to various manufacturing sites across the region.

- Excellent verbal and written communication skills.

- Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed.

- Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.

- Thorough understanding of human resources and labor relations principles, practices, and procedures.

- Ability to successfully use digital case management and workflow management tools to complete core activities.

- Ability to approach issues or disagreements with the objective of reaching win/win solutions.

- Ability to compile, research, interpret and analyze information and data.

- Ability to compose and present comprehensive reports.

- Compliance with Company policies concerning maintaining a drug-free workplace is required.

- Compliance with all Company policies is required including all safety policies and procedures.