HRBP Officer cum Talent Acquistion (Sales Mass Recruitment)

I. Job Summary:

Deliver high quality of service, partnership and support. The HRBP will handle generalist responsibilities including recruitment, on-boarding of new employees, employee relations, performance & talent management, partnering with line management on HR and business needs and special projects.

II. Key Roles & Responsibilities

1. Talent Acquisition and Management (70%):

• Recruitment/ movement: Understand the business structure and needs to proactively revise and give consultation to business on headcount plan, recruitment activities and movement needs.

• Proactively collaborate with branches to understand their requirements and ensure appropriate hiring, and maintain good relationships with hiring managers

• Manage end-to-end recruitment process for mass hiring positions, including sourcing, screening, interviewing, system process and onboarding…

• Maintain and expand the effective recruitment channels, build and sustain a strong talent pool to promptly meet business hiring need

2. Human resources business partner (20%)

• Employee relations: deliver employee relations activities and specific communication to employees in department, including discipline consultation.

• Proactively seek understanding of retention/ engagement issues and propose solutions to manage retention and support retention better in in-charge divisions

• Conduct the onsite or online communication on new/ updated HR processes, policies and recruitment guidelines to employees across branches

• Conduct promotion hiring, internal transfer process

3. Human Resources Report & Processes (10%)

• Based on agreement with in-charge management leadership, deliver regular (weekly/monthly) HR reporting covering headcount overview, recruitment status, attrition management, in-out employees, exit interviews, share findings and propose corrective actions.

• Projects: Perform other tasks or projects as required to meet the needs of the business.

1. Qualification

• University Degree

• HR Certification is a plus

2. Work Experience

• Minimum 3 years of experience in mass recruitment, preferably in consumer finance and banking.

3. Knowledge

• General knowledge of Human Resources Management and Labor Market

• Good knowledge of labor law - ability to prove it on explanation of some employee cases.

• Business partnership, Knowledge and understanding of HR processes

• Organization skills (event, team building, employee engagement)

4. Skills

• Recruitment, interview, talent acquisition, talent sourcing, keyword searching, HR information system

• Interview selection skills

• Good communication skills (ability to handle conflict situations, etc.)

• Good ability to build relationship and trust

• Good oral and written communication skills in both English and Vietnamese

• Good ability for multitasking (manage large portfolio of tasks)

• Customer oriented, time management

• Analytical, make good judgment

• Project management skills