Human Resources Officer (Foreign Affairs)

Principal Accountabilities 1. Foreign Affairs:  First line of communication for expatriates regarding to HR issues  Follow procedures related to administrative affairs of expatriates in lines with school policies, including: • Apply entry visa, work permit (WP), and driving license exchange for new staff or renewal/extension of visa, residence card, WP… • Assist foreign staff in preparing necessary documents for the shipping clearance • Prepare insurance list for approval and liaise with insurance broker to issue insurance card • Register or renew health club membership • Assist expatriates with medical insurance claims, open and close bank account • Communicate with payroll HR officer for any deduction of personal expense that school has paid for in advance • Follow up on any outstanding amounts from insurance company to make sure there is no balance before the school end. • Assist leaving staff to obtain police clearance record (PCR) • In charge of accommodations, phones and related issues for expatriates  Maintenance of the HR database/administrative files including gathering labor contracts, documents, information of passport, visa, qualification….  Coordinate with expatriates for their lease or termination of lease.  Prepare monthly report of oversea staff  Back up within the team in recruitment, compensation and benefits, …  Perform other duties given by HR Manager or Principal 2. Compensation & Benefits:  Provide payroll related instructions to the C & B Officer  Monthly cross check and make sure the accuracy of the payroll, especially for the expatriates  Analysis of salary, headcount, holidays and absences, with monthly reporting to HRM 3. Training & Development  Support the performance review process and follow-up on performance issues and implementation of individual plan if required 4. Human Resource Information Systems  Implement and maintain employee management systems: SuccessFactors, Sphera and others when required  Data analytics and creation of reports as required  Coordinate and implement NAE HR projects 5. Legal & Administration  Ensure all administrative tasks assigned are handled in a timely manner  Follow up with criminal background check processes  Ensure legal compliance on all employment matters

 Local Vietnamese  Degree/Diploma in human resources management, business administration, English, Accounting.  At least 2 year’s relevant experience in expat affairs, in education is preferred  Knowledgeable in labour law and relevant legal documents, especially relating to expatriates.  Ability to maintain strict confidentiality of staff and organization records  Detailed, well-organized and able to work independently to meet deadlines.  Excellent communication and interpersonal skills  Fluent written and spoken English and good command of computer skills