What We Can Offer
- Take care of existing and new customers to maintain good relationship with them for continous businesses.
- Approach customers to introduce service package, update the relevant information about service package to customers.
- Plan and regularly organize new and relevant activities to improve customer relationship.
- Keep track, update and maintain customer list regularly for better customer relationship management.
2 / Sales activities:
- Internal cooperate with product sales team to make bidding quotations, review service conditions and provide relevant service information at product sales stage.
- Follow up with current maintenance customers and renew contract.
- Make and propose repairs based on inspection or maintenance reports.
- Propose preventive package or new solutions to current customers.
- Look for new customers based on equipment list.
- Approach and propose customers service solution package.
- Coordinate with sub-contractors and spare parts team during site survey and making quotation.
- Review purchasing contract with sub-contractors.
- Negotiate prices, sales term and conditions with customers.
- Prepare brochure, leaflet etc (promotion materials).
3/ Other responsibilities:
- Coordinate with technical team and admin to complete payment documents.
- Follow up to collect and report about account payables status (debt).
- Manage customer list, inquiry list, contract list and relevant sales data to make reports accordingly.
- Master the company's procedures and sale rules.
- Collaborate with other departments such as technical team, sales, accounting, legal,...to complete the works
- Gather market information and competitors.
- Other tasks as requirement.
- Graduate from Economic or Engineering field
- Have technical knowledge or working experience is preferred.
- At least 2 years sales experience, especially in service maintenance or repair.
- Flently in Vietnamese and English
- Good communication skill and presentation skill