What We Can Offer

13th month salary
Private medical insurance
20 days off per year

Job Description

Operations and Support
• Support and coach end users in the correct and effective use of the school’s ICT resources (hardware and software)
• Handle incoming support requests from end-users using the Service Desk System and ensure that users receive appropriate help in a timely manner.
• Keep up to date with current technology, hardware, operating systems, general productivity software and be prepared to make recommendations to the Helpdesk Supervisor, to support continuous improvement of provision
• Produce support documentation, user guides, and maintain an ICT support knowledge base.
• Log support calls and take appropriate action to ensure a satisfactory response with acceptable time frames in line with the department’s service level agreement.
• With Helpdesk Supervisor to manage IT Assets/Technology equipment, dispose of expired equipment and recommend ICT Manager to buy new equipment needed for the school.

Engineering and Provisioning
• Install, test, and maintain a variety of personal computing and network hardware and software systems, with local area network and wide area network connections
• Configure, deploy and maintain classroom and office ICT hardware and software applications
• Perform diagnostic tests, modify or repair desktop hardware, including PC, printer, data projector, and peripherals
• Collaborate with other departments and third parties to meet end users’ expectations.

Maintenance
• Undertake and record periodic preventative maintenance checks/cleaning of ICT resources and follow up issues as required
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Job Requirements

Requirements
• Bachelor’s degree in Computer Science, Information Technology or equivalent
• Microsoft Certified Professional (Window 10) is preferred
• CompTIA A+ or equivalent preferred
• Knowledge of networks and systems administration is preferable
• Very good practical knowledge in desktop hardware, office devices (PCs, laptops, iPad, printers…), operating systems (Windows 10), and various office applications.
• Good interpersonal and communication skills to work effectively with students, teachers, and colleagues.
• At least 1-year experience with desktop and end-user helpdesk support

Experience and Qualifications
• A strong understanding of a wide variety of personal computing equipment and software, including word processing, spreadsheet, presentation and multi-media and web-based productivity applications
• Good knowledge of both PC and Apple products.

Person Specification
• Ability to work as part of an effective team
• Ability to work under pressure and meet deadlines
• Able to manage own time and workload
• Fluent in Vietnamese and English

Job Locations

44-46 Street 1, Binh Hung, Binh Chanh

ABOUT THE BRITISH VIETNAMESE INTERNATIONAL SCHOOL

The British Vietnamese International School is one of the top international schools with a fast growing reputation situated in Vietnam. We are looking to ensure that more families are aware of our school, our growing reputation and the high quality education that we offer. Established in 2011, the school has world class facilities and has seen rapid growth in just four years of operation.
Offering a British-style education based on the National Curriculum of England, the British Vietnamese International School and Nord Anglia Education have an enviable reputation for educational excellence both in the region and worldwide. Now a member of the Nord Anglia Education family of premium international schools, a fully accredited member of the CIS and a member of FOBISIA, the British Vietnamese International School benefits from a global professional network across over 130 schools in Europe, Asia, and the Middle East.

For more information please visit our website http://www.bvisvietnam.com

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44 - 46 Street No. 1, Binh Hung Commune, Binh Chanh Dist, HCMC.
100-499 staffs
HR Dept.
 	  CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.