IELTS Operations cum Admin Specialist

IELTS Operations cum Admin Specialist

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

13th month payment, Bonus Annually
15 days annual leave and 10 days of sick leaves
English Training scholarship for staff and family at ACET. Staff development & training abroad.

Mô Tả Công Việc

• Responsibility for the full cycle of operations of CD (computer-delivered) IELTS tests
• Responsible for launching new CD IELTS labs and maintaining stable and standard operations of the lab rooms
• Liaise with CD IELTS Team Leaders and Test Centre Managers for Computer-delivered IELTS capacity planning and management based on market demand
• End-to-end Computer-delivered IELTS process control, workflow improvement and quality assurance
• Handle emergencies on the test day to ensure service continuity and work with Test Centre Managers and Team Leaders on service recovery when needed
• Technical management of CD IELTS labs across the country; Act as key contact point with stakeholders for technical issues and troubleshooting
• Work with IELTS Operations Manager, Test Centre Managers and CD IELTS Team Leaders to ensure smooth business transformation on the local level
• Support CD IELTS team in different aspects of test delivery.
• Train and coach CD IELTS team members to improve staff’s skills in handling technical issues
• Issues/processes are documented to facilitate best practice sharing and learnings.
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Yêu Cầu Công Việc

• Experience - Minimum 4 years in Admin/IT Admin/Operations
• Have knowledge or background in IT support/helpdesk is a plus
• Competent communication skills (in both Vietnamese and English – IELTS 6.0 or above)
• Ability to learn new systems fast
• Integrity – being honest, confidential and ethical.
• Proficiency in using M.S Office (Word, Excel, PowerPoint, Outlook)
• Attention to detail – being careful about details and thorough in completing tasks.
• Dependability – being reliable, responsible, multi-task, and handle tasks under high pressure.

Địa Điểm Làm Việc

161 Hai Bà Trưng, Vo Thi Sau Ward, Quận 3, Thành phố Hồ Chí Minh, Việt Nam

IDP Education is a global leader in the international education industry, which operates a number of related business lines including international student placement, English language testing, and English language Training. We are a rapidly growing global organisation with ambitious future expansion plans.
IDP Education is a publicly listed company in Australia. Education Australia, a company representing 38 prestigious Australian Universities, owns 50% of the shares in the business with the remaining 50% held by public investors.
We strive to continuously develop our dynamic, inclusive workplaces, we encourage and celebrate cultural differences and views, and we provide opportunities for personal, professional and career development. Our Brand Values recognise our Expertise, Quality, Caring, Integrity and the Communities we work within.

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Hồ Chí Minh
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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