Import - Export Documents Executive/ Chuyên Viên Chứng Từ XNK

Position Title: Import & Export Operations Specialist

Position Overview:

We are looking for a capable and detail-oriented Import & Export Operations Specialist to join our team. In this mid-level role, you will handle daily international order execution, documentation, and trade coordination, ensuring timely and compliant shipments. Experience with Letters of Credit (L/C) is a plus, and we value proactive problem-solving skills and the ability to handle trade-related customer issues independently.

Key Responsibilities:

• Manage import/export orders to ensure on-time delivery and accurate documentation.

• Coordinate with suppliers, freight forwarders, and customs brokers to keep shipments on track.

• Review L/C terms (if applicable), identify risks, and propose amendments to support business needs.

• Prepare and verify trade documents (invoices, packing lists, bills of lading, etc.).

• Communicate directly with banks and clients to support secure payment and document negotiation.

• Handle customer complaints and resolve trade-related issues.

• Stay updated on international trade regulations and customs policies to ensure compliance.

Job Requirements:

• Associate degree or above in International Trade, Logistics, Foreign Languages, or related fields (Bachelor’s degree preferred).

• At least 2 years of direct experience in import/export operations; experience with Letters of Credit (L/C) is a plus.

• Strong knowledge of international trade terms (e.g., FOB, CFR, DAP) and experience with logistics coordination.

• Excellent problem-solving skills to handle customer complaints and cross-border trade challenges.

• Good command of written and spoken English; capable of independently reviewing L/C terms and drafting professional emails.

• Proficient in Microsoft Office (Excel, Word); familiarity with ERP systems is a plus.

• English proficiency is essential for effective communication with international clients and cross-border transactions.