Inbound Documentation Executive (6 Months contract)

This position will work at the 5th Floor, ACB Building, 15 Hoang Dieu Street, Hong Bang Ward, Haiphong City.

- Handle inbound vessel related tasks (check vessel schedule, send Arrival notice, assign access

privileges for Forwarders to upload House B/L to e-manifest system, submit manifest to customs,

send discharging list to terminals...)

- Check D/O, release D/O, check full payment to be settled by customers before releasing D/O.

- Check free time, local charge…..

- Exchange emails, phone calls with POL, vendors, concerned parties to resolve problems and handle

related jobs.

- Communicate with customers via phone/ email to update shipment status and problem solving

- Ensure customer satisfaction and respond to customers in professionally.

- Finish other tasks as assigned by Team Leader.

- Report to Team Leader.

- University Degree. Major in Economics, Sea Transport Economics or English.

- Good written and verbal English (Certificates are required).

- Computer literate, especially with Internet Explorer, MS Office.

- Have at least 01-year experience in container shipping industry or forwarding company.

- Have good knowledge of shipping, import and export.

- Good skill of communication, negotiation, trouble-shooting, customer service.

- Dynamic, responsibility, professionalism.