Các Phúc Lợi Dành Cho Bạn
Premium Healthcare,Social insurance, health insurance, unemployment insurance as labor law stipulate
Public holiday and Annual leave in accordance with the Vietnamese labor law
Laptop and other necessary working tools. Apply the latest technology
Mô Tả Công Việc
Job Description
This role coordinates product/development/support team to classify/solve incidents report by customer, reporting to the CTO/COO. The candidate must be self-initiating and have a knowledge of services management processes. This role will work with Management to successfully deliver product and services.
The responsibilities of the individual in this position include:
● Gathers incident/problem information.
● Coordinates product/development/support team to solve problem/incident in effective and efficient manners.
● Attend all project related meetings with stakeholders as necessary
● Responsible for directly liaising with product partners and customers to scope requirements on product customization related to the specific project
● Responsible for delivering solutions to problems agreed upon by stakeholders
Xem toàn bộ Mô Tả Công Việc
This role coordinates product/development/support team to classify/solve incidents report by customer, reporting to the CTO/COO. The candidate must be self-initiating and have a knowledge of services management processes. This role will work with Management to successfully deliver product and services.
The responsibilities of the individual in this position include:
● Gathers incident/problem information.
● Coordinates product/development/support team to solve problem/incident in effective and efficient manners.
● Attend all project related meetings with stakeholders as necessary
● Responsible for directly liaising with product partners and customers to scope requirements on product customization related to the specific project
● Responsible for delivering solutions to problems agreed upon by stakeholders
Yêu Cầu Công Việc
The successful candidate will have extensive demonstrable skills and experiences including the following:
● Strong problem solving and analytical skills
● DevOps/System engineering skills.
● Cloud Computing (SDN, CDN), Linux, Network, virtualization hand-on experiences
● Solid background in software engineering.
● Capacity to deal with ambiguity and solve complex problems effectively, analytical.
● Proven ability to employ holistic approaches and looks at long term solutions
● Exceptional written, verbal and presentation communication skills in English
● Bachelor’s degree required
● 1-3 years of experience in a technical management role
● Strong problem solving and analytical skills
● DevOps/System engineering skills.
● Cloud Computing (SDN, CDN), Linux, Network, virtualization hand-on experiences
● Solid background in software engineering.
● Capacity to deal with ambiguity and solve complex problems effectively, analytical.
● Proven ability to employ holistic approaches and looks at long term solutions
● Exceptional written, verbal and presentation communication skills in English
● Bachelor’s degree required
● 1-3 years of experience in a technical management role
Địa Điểm Làm Việc
Tòa nhà Central Park, 208 Nguyễn Trãi, Phường Phạm Ngũ Lão Quận 1 TPHCM
