International Sales Specialist - Export Sales

Business Development

• Conduct market research to identify potential customers and market segments.

• Proactively seek and create opportunities through various channels, including cold calling, networking events, and referrals.

• Develop and maintain relationships with potential customers to expand the customer base.

Account Management

• Manage and nurture relationships with current customers, ensuring to meet and exceed their expectations.

• Serve as the primary point of contact for customer inquiries, orders, and issue resolution.

• Work closely with customers to understand their needs and propose suitable solutions.

• Negotiate contracts, prices, and terms to maximize profitability and customer satisfaction.

Cross-function tasks:

• Collaborate with the service team to address customer requests, resolve issues, and ensure excellent service.

• Coordinate with the production team to ensure timely production and delivery and resolve production-related issues.

• Communicate customer feedback and market information to relevant departments for product development and improving customer experience.

Reporting

• Prepare regular sales reports, forecasts, and performance indicators to track progress towards goals.

• Analyze sales data, market trends, and competitor activities to identify opportunities and threats.

• Provide timely updates and information to management regarding sales performance and market development.

Other Responsibilities

• Participate in industry events, exhibitions, and networking opportunities to promote company products and services.

• Collaborate with marketing teams to develop advertising materials and campaigns to support sales efforts.

• Stay updated on industry trends, product developments, and best practices to maintain competitiveness.

• Education: Bachelor's degree in Business Administration or related field

• Experience: Minimum of 3 years of international business experience, with knowledge of flooring or building materials industry

• Language: Fluent in English with all 4 skills

• Knowledge: Import-export, distribution, building materials industry

• Ability to work independently and in a team.

• Strong communication, negotiation, and interpersonal skills.

• Willingness to travel when necessary."