Investigation Manager

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Các Phúc Lợi Dành Cho Bạn

13th salary and performance bonus
21 annual leave day per year
New laptop for each employee

Mô Tả Công Việc

1. Support Investigation Senior manager and (HOI) to conduct investigation of customer fraud related complaints/non-customer fraud-related complaints:
a) Responsible to assign the cases to subordinate as appropriate
b) Conduct investigation with agent/employee; and agent’s/employee’s uplines for explanation and statement
c) Interview relevant parties for investigation purpose, where necessary
d) Liaise with all relevant parties on any findings
e) Provide fact summary including finding and recommendation for management review
f) Review draft reply letters
g) Feedback sales forces’ / business lines’ concerns on company guidelines and procedures
h) Review and oversee the cases handled by subordinate
i) Works effectively with Police, Court, authorities… for handling the serious violations.

2. Support Investigation Senior manager and HOI to conduct investigation of sales force/employee cases received from other sources (PCA Confidential Helpline / compliance hotline/ report from agency, etc.)
a) Conduct investigation with agent/employee; and agent’s/employee’s uplines for explanation and statement
b) Prepare investigation report for management and PCA
c) Works effectively with Police, Court, authorities… for handling the serious violations

3. Support Investigation Senior manager and (HOI) to Propose Sales Force Disciplinary
Committee’s (SFDC) or employee disciplinary decisions
a) Collate and present representatives’ appeals against disciplinary action to the SFDC.
b) Enforce the company’s disciplinary policy by consistent application of the disciplinary policy against the sales force/employee
c) Ensure that the disciplinary action on agency/employee is recommended according to the prevailing disciplinary policy
d) Prepare reports to seek management approval on disciplinary actions
e) Attend and take minutes of SFDC’s meeting

4. Support Investigation Senior manager and HOI to lead, supervise and guide Investigation team
a) Develop key competencies of Investigation team
b) Provide opportunities for cross functional exposure/training

5. Others: to be assigned by Investigation Senior Manager, HOI, Department Head and/or Company’s top management (if any).
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Qualification:
Mandatory:
o Bachelor's degree in Law/Economics/Finance/Banking.
Advantage:
o Certified Fraud Examiner.

Experiences:
Mandatory
o 5 years experiences in Investigation/compliance/law/legal.
Advantage:
o Life insurance is preferred.
o Prior experience as in police/public security

Knowledge and skill set:
Mandatory
o Management & leadership skills
o Investigation skill
o Interview skill
Advantage:
o Good problems analysis & solving.
o Good time management & project management skills
o Good communication, negotiation and presentation skills.
o Proactive, hard-working & integrity.
o Good English and Vietnamese report writing.
o Good computer skill (Excel, Word and Power Point).

Job’s attributes:
o To ensure timeliness, quality and effectiveness of Investigation works done.

Core Competencies:
 Integrity: Ethically unyielding, honest and inspire trust by saying what we mean, matching our
behaviors to our words and taking responsibility for our actions.
 Deliver excellence: Fulfill the promises and deliver on a clear set of expectations, maintaining our
integrity at all times.
 Collaboration: Encourage openness, mutual trust and team work throughout the organization.
 Innovation: Pursue new initiatives and challenge ourselves to create opportunities.
 Care: Understand and care about the needs and expectations of our employees, customers,
agents, partners and shareholders.
 Leadership / Management / Execution Competency: leadership competency is required to
manage team members & to handle with internal clients.

Địa Điểm Làm Việc

2 - 4 Ben Can Giuoc, Dist. 8, HCMC
Xem toàn bộ hồ sơ công ty

Established in London in 1848, Prudential plc is one of the world’s leading retail financial service groups providing life insurance, financial services and asset management products across the United Kingdom, the United States and Asia for over 165 years. Today, Prudential has over 23 million customers worldwide and £457 billion of funds under management (as at 30 June 2014).

Being one of the leading life insurers, Prudential Vietnam is privileged to provide insurance services to millions of Vietnamese people. Prudential Vietnam has the largest market share in the life insurance market with a wide range of products.

We are proud of being an Employer of Choice thanks to our great values and benefits given to our employees.

Xem toàn bộ thông tin công ty
Level 25 - 37 Ton Duc Thang District 1, HCMC
1.000-4.999 nhân viên
Human Resources
CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

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