IT Business Analyst (Senior BA cum Project Manager)

1. PURPOSE:

Business Analyst (BA) is responsible for contributing to meeting user commitments according to plan. The Business Analyst is responsible for:

• Assisting users in defining business requirements to meet their business goals

• Preparing business specification documents

• Conducting system tests & user acceptance tests

• Carrying our day-to-day applications and operations support

• Double hat as a Business Analyst (BA) and Project Manager (PM) in planning/managing resources to implement the software enhancements and/or special projects as assigned

2. ACCOUNTABILITIES:

- Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing.

- Consults with users to define needs or problem areas and determine scope of investigation required to recommend possible solutions.

- Develop test plans and test cases.

- Executes test plans independently or in conjunction with the user.

- Contributes to the resolution of common system problems.

- Assists with user on-the-job training/team members on basic functional components.

- Participates and contributes during studies and/or gap analysis to identify functional gaps between the user’s current processes and current company systems’ functionality.

- Analyzes data to determine solutions to system processing according to the user’s business requirements.

- Provide day-to-day applications and operations supervision.

- Implement special projects as assigned

- The accountabilities and time allocated for work portfolio will be customized depending on the business priorities periodically, and direct manager’s assignment

1. Education, no. of year experience:

• A university degree in Business/Computing, or equivalent business experience

• Have over 5 years of experience in life insurance/financial business/business analysis

2. Technical skills:

• Basic knowledge of data base: MSSQL or MySQL or DB2

• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)

• Demonstrates basic knowledge of Data Architecture of system and basic SQL.

• Understanding of applications interfaces between life system and other corporate systems

3. Soft skills:

• Customer service mindset

• Good analytical skills and attentive to details

• Analytical thinking and a fast learner

• Able to work under pressure and meet tight deadlines

• Excellent interpersonal and communication skills

• Good command of spoken and written, reading English (required)

• Good resource planning/management skills

4. Personal attributes

• Good team player, independent and result-oriented

• Flexible and open to changes