IT Business Application Engineer

ABOUT THE POSITION:

Overview:

This role will primarily focus on operating and maintenance all elements of Business Applications (Manufacturing Execution System - MES, Enterprise Resource Planning – ERP…) and solving all users’ issues.

Key Responsibilities:

• Perform support users for all kinds of user’s Business Application issues.

• Train users how to use functions/ modules about Business Application

• Process Optimization: Collaborate with Production, Quality, and Engineering teams to analyze manufacturing processes (e.g., BOM management, production scheduling, quality control) and implement MES-driven improvements.

• Industry 4.0 Integration: Drive smart factory initiatives by integrating MES with IoT, AI, Machine Learning, and automation technologies to enhance connectivity and data-driven decision-making.

• Perform administrative tasks of all Business Application servers/cloud technology to ensure Business Application run smoothly: User management, Master Data management, Configuration/Process changes, System landscape management, Maintenance schedule/system down-time/new update feature, Event/log management, Develop simple Reports/Interface/Conversion/Enhancements/Forms and Workflow

• Closely work with Production/Quality/Technical and other departments to understand requirements, identify opportunities for improvement, and translate business needs into scalable and effective technical solutions

• Closely work with consultants or vendor’s service to ensure they design, code, test and develop modules/functions to meet requirements

• Closely work with Global IT Business Application team to align with Global IT requirement and standard of Solution Architecture, Manufacturing technology solution, System integration

• Implement other tasks assigned by IT Manager.

Required Experience:

• Previous working experience as a Business Application Specialist who has experience operation and maintenance for MES, ERP system…for more than 3 years

• Familiar with Manufacturing Processes such as: BOM management, Production Plan, Production and Quality Management, MRP…; and ERP/ SAP S/4HANA modules such as FICO, MM, PP, QM, SD, PM, HR…

• Hands-on experience on SAP Digital Manufacturing (DMC) or Siemens Opcenter or Rockwell FactoryTalk: Manufacturing Master Data Management, Manufacturing Configuration, Manufacturing Automation, Manufacturing Execution, Manufacturing Insights

• Knowledge of integration tools and protocols (e.g., APIs, REST…) to connect MES with IoT devices, PLCs, SCADA systems, and other automation system to apply AI and Machine Learning Integration, Industry 4.0.

• Knowledge of MES functionalities: production tracking, scheduling, quality management, inventory control, and performance analysis.

• Experience in integrations, workflow, and PowerBI

Skills/personal qualifications:

• Technical writing documents and training for users

• Ability to analyze, logical thinking, problems-solving

• Good communication skill and Teamwork

• Good communication by English

Education and Certifications:

• Must have bachelor’s in computer science or related discipline

• Industry Certifications are related to MES, ERP, SAP S/4HANA, SAP Digital Manufacturing and other similar