IT Executive
Mô tả công việc
• Assist all employees with any computer or IT related issues
• Create, add and modify user accounts and services across our various cloud platforms
• Assist users over the phone, in-person, and remotely using multiple platforms
• Administration of Active Directory, Sharepoint, Exchange, Office365, EndPoints, firewalls, load balance, email filter, backups, phone systems, mobile devices, and any other IT-related software
• Office365 support setting up devices and email clients, tablets, mobile phones, and computers
• Understanding of virtual desktop environment and remote desktop technology
• Configure, deploy, and relocate desktops, laptops, printers, and any other related devices
• Identify, report, and respond to potential cybersecurity threats
• Setting up advanced network firewalls and switches
• Identify, troubleshoot, resolve, and document end-user system issues requests
• Ensure all requests are resolved promptly and with high-quality results
• Ability to organize, prioritize, and meet established deadlines
• Provide technical documentation for configurations and procedures
• Coordinate and create scope of work with various telecom contractors
• Regularly perform cabling and equipment installation
• Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc.
• Research, design and deploy new solutions required by end-users
Yêu cầu công việc
Required skills and experience:
• Good communication and personal skills in Vietnamese and English(speak, read and write) preferred
• Minimum two years of relevant experience in a help desk/IT support role
• Degree in IT
• Experience in the set-up, configuration, and use of computer hardware, software, and networks
• Ability to communicate technical issues to technical and non-technical employees
• Quick analytic response to resolve issues in any situation
• Self-motivated and willing to learn, as well as always find the solution
• Able to work in a fast pace environment
• Advanced level knowledge in the use of all office software (Word, Excel, Outlook, etc.)
• Understanding of Cloud Solutions & Cloud Computing
• Knowledge of wireless networks, set up maintenance and troubleshooting
• Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software
• Experience providing remote support via phone and remote-control applications desired
• Experience supporting and configuring iPads/iPhones/smartphones in an enterprise environment preferred
• Experience in telecom, structured cabling, panels, switches, cameras, APs, etc.
• The ability to work under pressure in a high-pressure environment with numerous tasks handled simultaneously
• Ability to work flexible hours, including evenings, weekends, and overtime, on an on-call rotation
• Willing to learn and adapt to new technologies, you will have the opportunity to learn about all computer systems and any of our technologies when looking to expand your knowledge and career to another internal IT position
Các phúc lợi dành cho bạn
Thưởng
Chăm sóc sức khoẻ
- Periodical health check
Nghỉ phép có lương
Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Thông tin việc làm
19/09/2024
Nhân viên
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
Windows Server, IT System Administration, IT Helpdesk, Công Nghệ Thông Tin, Windows Desktop Administration
Sản xuất
Bất kỳ
2
Không hiển thị
Địa điểm làm việc
Quảng Nam, Việt Nam
Đà Nẵng, Vietnam
Lot C1, Tam Thang Industrial Zone, Tam Ky City, Quang Nam Province
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
Lừa đảo thu phí
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