IT Manager

- Plan and oversee the installation and maintenance of computer systems, hardware, CCTV and networks

- Assist the IT department head with leading and training IT staff (if any)

- Develop and implement policies related to network security, disaster recovery, IT infrastructure and other policy relate to IT

- Assist on monitoring and analyzing the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company

- Direct and execute the activities of the help desk to ensure the IT needs of users are met

- Assist in managing development projects to integrate new technologies into existing systems

- Perform ongoing support and maintenance of all hardware, software, and network components

- Establish a security policy to protect company information and resources

- Perform IT Asset management and auditing

- Distributor Management System (DMS)– Perform core master data administration and Windows servers administration

- SharePoint Application – Assist on managing and developing application when required (will be trained when need)

- Provide a 1st Level IT Support (Single point of contact) for TCPVN (including SAP HANA)

Work independent & report to IT Head.

Education : Bachelor’s degree in IT, computer science, or a related field

Experience : At least 3 years’ experience in managing IT department

Knowledge of IT Services Management and ITIL

Knowledge of IT planning and project management

Skill:

- IT Project Management

- Windows operation system (Windows server, Windows 10/11), Microsoft 365, Office O365

- Microsoft SQL server knowledge

- Networking, LAN, WAN, Wireless knowledge

- 1 year of experience in IT related to FMCG / Distribution with DMS Master data (Customer, Product, Route, Promotion, Geography...) setup and maintenance

- 1 year ERP experience in SAP HANA support (Account Receivable, Account Payable, Purchase Request, Purchase Order, Good Receipt, User maintenance)

- IT Services management and ITIL (Information Technology Infrastructure Library)

- Microsoft SharePoint, Power BI, Power App, Azura Cloud will be advantageous

- ERP Microsoft Dynamic 365 knowledge will be advantageous