IT Network & Infrastructure Engineer

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Competitive salary package
Health & Accidental Insurance
Free English Training Courses, Soft skill

Mô Tả Công Việc

Key Purpose of the Job:

The IT Network and Infrastructure Engineer role consists of implementing, configuring and operating the IT network and infrastructure of the organization, to develop documentation that continuously improve the support and efficiency of the IT Helpdesk, to provide guidance and support to the Helpdesk team. The IT Network and Infrastructure Engineer will also ensure that the network is secured from external threats to its reliability and information protection. The role will support the sourcing, procurement and management of the IT hardware and software assets of the company, while also support the helpdesk operation activities.

IT infrastructure and network management & operation
• Install, configure, update and support all IT network equipment, including firewalls, routers, servers, switches, wireless AP, VOIP, DNS and DHCP, Vmware and printers, in line with the needs of all the organization’s facilities
• Configure security settings on each of system to optimize network efficiency and security
• Monitor all system units to prevent capacity overload in the network
• Ensure that disaster recovery operations are running smoothly and address any service disruption or interruption in the network infrastructure operations
• Monitor server, network and printer performance and proactively take measures to optimize performance
• Audit infrastructure for potential vulnerability and make necessary changes to mitigate efficiency or security risks
• Set-up and manage a backup infrastructure for systems settings and data in line with the company requirements
• Minimize spam email to employees of the organization

IT infrastructure, network and software support
• Build documentation for troubleshooting procedures related to IT infrastructure and network software and hardware
• Provide technical guidance and assistance to the IT support team members
• Support the creation / removal of user accounts and manage access permisions in the various systems in compliance with the information security procedures in place
• Provide rapid technical support (remote or on-site if needed) to users by troubleshooting problems related to network and system performance or disruption
• Record clearly issues and resolution updates in the Helpdesk ticketing system
• Actively work in addressing Helpdesk tickets, including contacting suppliers or stakeholders for resolution within SLAs

IT assets management
• Support the sourcing and procurement efforts for the acquisition of hardware and software needed by the organization
• Manage IT hardware assets by keeping track of inventory, asset status and asset ownership
• Ensure IT hardware performance by using authorized software, effective virus malware protection solutions and scheduling cache wipe out tasks
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Required Competencies
• Hands-on experience in firewalls and IT network security solutions
• Strong customer-focus mindset is a must
• Advanced PC knowledge.
• Knowledge of Linux and Microsoft Windows LAN Operating system
• Knowledge of LAN, WAN, WLAN system
• Hard-working and willing to learn

Địa Điểm Làm Việc

21 Lê Quý Đôn, Phường 6, Quận 3, TP. Hồ Chí Minh
Xem toàn bộ hồ sơ công ty

* Company Introduction:

First established in Italy in 1972 under the name of Wall Street Institute, we have been rebranded into Wall Street English in 2013 as we know nowadays. What started from an idea of developing a new way to teach people English has grown into a place with over 400 learning centers in 28 countries with an enrollment of 3,000,000 students.

Currently we have 07 centers in Ho Chi Minh City, Binh Duong and will continue to expand to end of year. Our centers are designed, built and equipped to the premium standards, thus providing teachers, employees and students with an excellent study and work environment. We place a strong emphasis on academic quality and this is reflected in our approach to teacher recruitment, development, support and management

* Why work with us?

- We offer a unique learning method that helps people succeed in learning the English language, which opens a whole world of both personal and professional opportunities.

- Wall Street English is a fun, dynamic, experienced, hard-working and friendly working environment that exceed Client expectations every day. Our commitment to quality services and support continues to propel our growth and success.

- We are a premier provider of motivated and highly trained consultants and professional personnel who have the unique skills and expertise necessary to help our Clients meet their individual and business goals in a cost effective manner.

- As a company, we’ve developed and enforce a Code of Ethics. This code is designed to clarify and solidify the expectations and standards the company sets for its employees. It is our goal to hire only the best qualified people for employment opportunities available whether locally, nationally or globally.

* We provide:
• Paid professional training and development
• Opportunities for promotion and career development
• A professional international working environment
• Committed colleagues.

* Benefit:
• Competitive salary
• Medical insurance
• Generous bonus scheme
• Paid annual leave
• Paid training
• Opportunities for advancement
• Free unlimited access to the Wall Street English Courses
• Professional, fun and exciting work environment
• Ample opportunities to speak and practice English

We are always looking for talented people who have passions for helping people through English education

Xem toàn bộ thông tin công ty
21 Le Quy Don St., Dist. 3, Ho Chi Minh City, Vietnam
1.000-4.999 nhân viên
HR Department


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