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Mô Tả Công Việc
We are looking for a reliable, organized Office Support to join the Technology Department at our K-12 School. The successful candidate will be responsible for providing administrative support to our staff, as well as handling and directing help desk tickets. This is a Junior role with room to grow.
B – Essential duties and responsibilities
• Respond to and route help desk tickets in a timely and efficient manner
• Provide administrative support to IT staff, students and other stakeholders
• Collect and organize data from various sources, and input information into spreadsheets, CSV files and systems
• Ensure accuracy and completeness of all data
• Receive and respond to inquiries from students, staff and other stakeholders
• Maintain up-to-date records of all IT department activities
• Support the two Technology Directors with scheduling and project management tasks
• Create new user accounts as needed
• Assist in other IT duties as required
Yêu Cầu Công Việc
- Bachelor/ College’s degree in Administration
- Working experience: 2 years
- Knowledge of basic office procedures and IT systems
- Proficiency in spreadsheets and CSV files
Skills:
- Excellent written and spoken English
- Excellent organizational and communication skills
Abilities:
- Ability to work independently and with minimal supervision
- Ability to work in a fast-paced environment
- Ability to prioritize tasks and meet deadlines