IT Operation Lead (Back-Office) - Global Corporation Headhunt jobs

IT Operation Lead (Back-Office) - Global CorporationHeadhunt jobs

Địa Điểm Làm Việc: Hồ Chí Minh
$3000 - $4000 649 lượt xem - Hết hạn trong 19 ngày

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Salary Bonus

Mô Tả Công Việc

IT Operations Lead who will be in charge of managing both high & low level stakeholder for back-office/internal IT-Product/Solution with an efficient end-2-end approach and responsible for the Integration of support and design & build activities in projects.


Description

* Secures transition, integration and deployment of an organized and managed Support for new or changed IT-Products/Solutions within existing GE-Landscape.
* Participate in IT-Product/Solution release planning. Oversee impact of corresponding IT Product or Service changes and derive respective measures. This includes release planning, versioning, patches, changes of Solution and corresponding IT Products and Services.
* Close integration of support and design & build activities: Decides on the appropriate integration scenario and adjusts the scenario if required
* Takes responsibility for maintaining required operational documentation
* Suggests and promotes service and quality improvements on an ongoing basis to continually improve quality and customer satisfaction for the IT-Solutions and Products. Communicates proactively with unit counterparts to provide information on downtimes, maintenance windows, service improvement plans etc.
* Provides regular reports on IT-Product/Solution support quality, performance and availability


Profile

* Knowledge of the dependencies between his/her IT Solution and the corresponding IT Products and IT Services regarding the respective Continuous-Delivery/-Deployment/-Integration activities.
* Expert knowledge of ITIL processes (Incident-, Problem-, Asset-, Crisis-, Service-, Change-Management, etc.)
* Strong technical knowledge in application and infrastructure especially within the focus area of own IT solution
* High emphasis experience on Human Management & Communication
* Fluent in English


Job Offer

* 13th month bonus
* Yearly performance bonus
* Allowances
* Opportunity to work in global projects


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Alex Phamon .
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- Knowledge of the dependencies between his/her IT Solution and the corresponding IT Products and IT Services regarding the respective Continuous-Delivery/-Deployment/-Integration activities.
- Expert knowledge of ITIL processes (Incident-, Problem-, Asset-, Crisis-, Service-, Change-Management, etc.)
- Strong technical knowledge in application and infrastructure especially within the focus area of own IT solution
- High emphasis experience on Human Management & Communication
- Fluent in English

Địa Điểm Làm Việc

Quận 1, Hồ Chí Minh, Việt Nam

Our client is a is a major global corporation with brand presented around the globe.

Xem toàn bộ thông tin công ty
District 1
5.000-9.999 nhân viên
Alex Pham
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Bằng Thạc sỹ chính quy quốc tế từ Pháp, được bộ GD-ĐT VN công nhận

Mang tính ứng dụng cao và phát triển kỹ năng quản lý

Gia nhập cộng đồng Alumni (Doanh nhân, Chủ doanh nghiệp nhiều lĩnh vực)