IT Operations Officer (Core System Management)

• Monitor, operate, and ensure the stability and continuous operation of the Core system.

• Receive, analyze, and process service requests; report and escalate system issues as necessary.

• Provide user support and guidance for the Core system.

• Assist in the development of applications and services related to the Core system.

• Coordinate with Core system maintenance partners to resolve incidents, fix bugs, and develop system functionalities.

• Collaborate with internal departments to build and deploy new products.

• Update and ensure compliance with new regulations issued by the SSC and Stock Exchange; propose corresponding system modifications and upgrades.

• Maintain stable operation of database systems.

Requirements:

• Bachelor's degree in Information Technology or related fields.

• Minimum 1 - 3 years of experience in IT Operations or related roles.

• Ability to work collaboratively with internal teams and external partners.

• Strong problem-solving and analytical skills.

• Good communication skills and customer-oriented mindset.

Preferred Skills:

• Experience with the following tools and platforms:

o SSH Linux

o WinSCP

o Oracle Developer

o SQL Developer

o Operation Core TTL

o Postman

Benefits:

• Competitive Salary: Based on experience and market standards, can be negotiated during the interview

• Career Growth: Clear pathways for promotion and professional development

• Bonus: Attractive year-end bonus rewarding excellent performance

• Insurance: Full salary-based Social, Health, and Unemployment Insurance per labor regulations

• Training Support: Sponsorship for securities certifications and skill development

• Company Events: Team-building, sports activities, and family-friendly events

Working time and location:

• Time: Mon to Fri, 8AM-5PM

• Location: Level 3, ROX building, 180-192 Nguyen Cong Tru, Nguyen Thai Binh Ward, Dist.1, HCMC