IT Software Coordinator

1- IT system project coordination:

• Serve as a liaison between vendors and TNIS project teams when the school build, set up and apply the new school software system

• Coordinate project timeline, project activities, resources, equipment and information.

• Monitor project progress and handle any issues that arise.

• Identify and document project issues and risks in information technology (IT) project plan for the solution

• Directly participate in and coordinate with the team in deploying and developing the (SIS, SOS, LMS, HRIS, Zoho) system;

• Identify and document project issues and risks in information technology (IT) project plans and escalate to senior management.

• Provide project plan trend analysis and control including analysis, research, development and maintenance of the project data.

• Take over the entire system after the project team has completed deployment and handover of the project.

2- Maintain the software system:

• Make sure the system operates smoothly.

• Identify and fixing vulnerabilities within existing security systems.

• Developing organization-wide security measures.

• Research and update new technological products to improve and enhance the school's systems.

• Develop, upgrade, operate, and administer the system.

• Provide users with support as required;

3- Coordinate to develop and improve TNIS (currently Zoho, and others as required in future) system:

• Understand and analyze customer business process, needs and requirements from Admission, Marketing and Customer service for the solution of improvement.

• Implement the customization of the current system on to suit the needs of Marketing and Admission, for example rebuilding processes, evaluating reports, build dashboards and reports according to user needs

• Development and provide consultation, input for end-users to figure out the problems and redesign the product specifications.

• Manage all requirements, specifications, change request of the system development and improvement.

• Provide instructions to users when supporting system customers, understanding system products and understanding business requirements.

● Bachelor’s Degree or above in Information Technology or relevant field;

● At least 3 years of experience in different projects as a .Net Developer;

● Good command of both spoken and written English;

● Good communication skills;

WHAT WE OFFER YOU

● Up to 37 leave days per academic year besides public holidays;

● Premium healthcare insurance;

● Tuition fee exemption for staff’s children;

● Lunch, free gym, swimming pool;

● International professional working environment.