IT Staff

We are seeking an experienced and versatile IT Staff who will also cover the Infrastructure, Network, and Security areas for our new IT team. This multifaceted role involves overseeing critical aspects of our IT systems, ensuring seamless operations, robust security, and efficient network management. As an IT Staff, you will report to the manager of administrations and collaborate with the IT member.

Responsibilities

- Design, deploy, and maintain IT systems (PC, laptop, printer, LAN, Internet, fax, scanner…), including hardware devices, software applications, cloud applications (such as Kintone and Microsoft E5), networks, servers, Microsoft infrastructure and security components.

- Ensure high performance, availability, disaster recovery, and scalability of IT systems.

- Identify issues and communicate with management for implementing appropriate solutions for both risk management and value delivery.

- Create and maintain efficient and secure network infrastructure, including LAN, WAN, wireless networks, and VPN, ensuring seamless communication across different locations.

- Give technical support and troubleshooting assistance to end users.

- Monitor network performance, troubleshoot issues, and optimize network configurations.

- Implement security measures to protect against unauthorized access and cyber threats.

- Handle server selection, configuration, security measures, and ongoing maintenance on both physical and virtual servers.

- Oversee server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring.

- Manage user accounts, permissions, and access controls within Active Directory and Entra ID

- Investigate incidents, analyze root causes, and recommend corrective actions.

- Create statistical database of IT equipment/ PCs/ Laptops in the office.

- Perform other tasks related to the scope of information technology within the Company

- Belongs to the Admin department and provides support for each team

- Other tasks assigned by manager.

- Bachelor’s degree in IT or related major

- At least 3 years of fulltime experience in IT infrastructure management, network design and administration, and security protocols…

- Experience with Microsoft Office 365 products

- Knowledge of computer networks, network equipment and office equipment.

- Knowledge of Microsoft operating systems and applications.

- Experience in working in IT Security & Risk Management projects is desirable;

- English proficiency both in verbal and written communication

- Be able to travel for business trip when required

Benefits

- Competitive salary: negotiation depends on ability & experience.

- Compulsory insurance with full salary

- Year-end bonus

- Annual salary review

- Company laptop/ desktop

- Working from Monday to Friday

- Private health insurance package for employee and family after 1 working year

- Accident insurance with compensation up to 30 months salary from probation

- Be part of an international, young and dynamic team

Working location:

Mannor 1 Building – 91 Nguyen Huu Canh, Binh Thanh District, HCMC