IT Supervisor

I. Description:

1. Network Infrastructure Management: Manage and maintain the company’s network to ensure availability and optimal performance.

2. Hardware and Software Maintenance: Perform preventive maintenance and regularly update hardware and software components of the network

3. Security Protection: Manage endpoint security to protect data and systems from internal and external threats.

4. Technical Support and Troubleshooting: Provide technical support and resolve network issues promptly.

5. Network Documentation and Reporting: Prepare and maintain network documentation and status reports regularly.

6. IT Asset Management: Perform Asset Management.

7. Backup and Data Recovery Management: Manage backup and data recovery processes to ensure quick data restoration.

8. Website management: Maintaining and developing the company website so that it is secure, attractive, fully functional and up to date.

9. Company DMS and Workflow System Management: Manage and work with third parties for maintaining and providing technical support (if needed)

10. Team Leadership and Resource Planning: Delegating tasks, developing budgets and work schedules to ensure efficient use of resources and timely project delivery.

II. Requirement:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• English is a must.

• Certifications (preferred):

o CompTIA Network+ or Security+

o Cisco Certified Network Associate (CCNA)

o ITIL Foundation

o Microsoft Certified: Azure Administrator, etc.

2. Experience:

• 3–5+ years of professional IT experience.

• 1–2+ years in a supervisory or team lead role.

• Experience managing IT infrastructure, helpdesk, or network operations.

3. Others:

• Willing to support other subsidiary

• Willing to take business trip as assigned (Occasionally)

III. Benefits:

- Working hours: from Mon to Fri (8:00– 17:00).

- Annual leaves: 15 days per year.

- Sick leaves: 4 days per year.

- Work from home: 16 days per year

- Annual Performance Appraisal.

- Bonus of 13th and Performance bonus based on company policy.

- Others: annual health checkup, general medical insurance (BIC insurance)