IT Support Engineer (Mức Lương Từ 20 Triệu Đến 30 Triệu)

IT Support Engineer (Mức Lương Từ 20 Triệu Đến 30 Triệu)

$869 - $1304 1333 lượt xem - Hết hạn trong 13 ngày

Các Phúc Lợi Dành Cho Bạn

Competitive salary and benefit; 13th month salary
Full Contribution Of Social Insurance
12 days of annual leave and 6 days of sick leave per year

Mô Tả Công Việc

** Job summary:
The IT Support Engineer is responsible for providing on-site support to local main office staff and remote support for other branch offices. Occasionally involvement with IT service to external clients. Cooperate with other office’s IT staff to provide full IT service for all staff who located in around 17 offices across Asia region. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the IT Support Engineer role.

1. IT Support:
- Provide daily comprehensive technical support services to local office and remote branch offices
- Quickly isolate and trouble-shoot any network, system and application problems
- Provide incident and after-action reports and analysis
- Occasionally involve the IT service delivery to external clients

2. Network & System Management
- Monitoring of existing network, PABX and servers, and provide performance and availability report and suggestion
- Assistance on IT infrastructure /network/server project
- Assist to admin data center servers with the guide from IT supervisor
- Anti-virus system management and security-related alerts screening

3. Asset Management
- Install new PCs, printer, telephone, and other IT equipment
- Distribute IT equipment, and in charge of local office IT inventory maintenance
- IT related procurement

4. Knowledge and Standards
- Follow up established procedure on finishing documentation/recording work
- Maintain IT documents and service guides, Contribute current technical information and best practices to the DSA Reference Library
- Support business processes, systems, and users by applying knowledge of information technology
- Organize and utilize all support resources provided including emails, documentation, contact lists, etc.

5. Other tasks
- Provide basic computer training to staff
- Assist users with backup procedures periodically in accordance with user backup policy
- Accomplish any other tasks as assigned by the superior
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

1. Education
• Degree or Diploma in IT or related discipline
• MCP/MCSA and CCNA certification will be a plus

2. Experience
• At least 2 years' working experience on IT support, working in multi-national company will be a plus

3. Skills
• Solid experience and knowledge of Microsoft Office applications
• Well-knowledge and practice of Windows server and AD. Experience of Linux will be a plus.
• Experience of remote IT support and be familiar with remote support tool like TeamViewer or other similar tool
• Good knowledge of network such as especially TCP/IP protocol, WIFI configuration
• Experience of MS Office365 including but not limited to Exchange Online, Teams, SharePoint Online…etc. Experience of PowerApps, Flow, SPO customization will be p a plus.
• Experience of MS Azure will be a plus
• Working knowledge of Microsoft Dynamics AX and Kingdee K3 system application support will be a plus
• Excellent verbal and written communication skills, can use English as working language
• Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario
• The selected candidate must be good team player with self-motivation and have the ability to work independently with minimal direction

**Benefits:
• Salary: 20,000,000 - 30,000,000 VND/month
• Competitive salary and benefit; 13th month salary
• Allowance for lunch and mobile recharge card monthly
• Company trip
• Annual health check
• Full Contribution Of Social Insurance
• 12 days of annual leave and 6 days of sick leave per year

** PLEASE KINDLY SEND US YOUR CV IN ENGLISH

Địa Điểm Làm Việc

60 Nguyen Dinh Chieu, District 1, Ho Chi Minh City
302 Đường Cầu Giấy, Dich Vong, Cầu Giấy, Hanoi, Vietnam

Dezan Shira & Associates is a pan-Asia, multi-disciplinary professional services firm, providing legal, tax and operational advisory to international corporate investors. Operational throughout China, ASEAN and India, our mission is to guide foreign companies through Asia’s complex regulatory environment and assist them with all aspects of establishing, maintaining and growing their business operations in the region. With more than 25 years of on-the-ground experience and a large team of lawyers, tax experts and auditors, in addition to researchers and business analysts, we are your partner for growth in Asia. Originally incorporated in Hong Kong in 1992, Dezan Shira & Associates is in its third decade of operations and has subsequently grown to support 28 offices and over 300 staff in our operations throughout China, Hong Kong, India, Singapore, and Vietnam together with our alliance partners in Indonesia, Malaysia, the Philippines, and Thailand. Our firm also maintains client liaison offices in the United States, Europe and Russia, and also advises on strategies concerning China's Belt & Road Initiative. We are members of the Leading Edge Global Alliance, giving us further access to another 620 offices across another 100 countries. This means we can handle multi-jurisdictional clients as a one-stop-shop.

Xem toàn bộ thông tin công ty
60 Nguyen Dinh Chieu, District 1, Ho Chi Minh City
10-24 nhân viên
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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