Các Phúc Lợi Dành Cho Bạn
Competitive salary package
Private Health Insurance (after the completion of probation)
Career growth plan with coaching and mentoring opportunities
Mô Tả Công Việc
Welcome to the job description page. Let’s explore this opportunity together!
At Acclime, we seek for people who care about delivering honest, professional and quality advice to our extended business community. We value diversity, inclusion, and trust, and we search for extraordinary individuals who are excited about working in an international corporate service practice. If you are aligned with our core values and our goals to deliver the best value for our business community in Vietnam, then you are in the right place. We look forward to meeting you!
Our organizational culture is at the core of what we do. Our values define our identity, and our staff are part of the journey towards growth, development and success together with our clients and partners. We know companies with a strong culture and identity thrive the most in the long run, which is why our culture is a priority.
Now, let’s dive right into the job summary and explore the essentials of this exciting role.
Challenge yourself. Job summary.
In this exciting and challenging role, you will work in our IT Supporting Team, located in our Ho Chi Minh City office as IT Support Officer. The role provides an opportunity for a qualified individual with exposure of IT maintenance and system in Vietnam to further develop their skills within Acclime Vietnam. The position enables you to take responsibility for all aspects relevant to IT facilities and systems.
This role will help you take your career to the next level, and we will be there with you to guide you throughout your professional growth and ensure you reach your true potential.
What you will do. A day in the life.
The IT Support Officer reports directly to the Regional IT Manager and the primary responsibility is to ensure the smooth running of IT facilities and system and ensuring users get maximum benefits from them.
Sounds exciting? Let’s explore some of the key responsibilities of the position. On a given day, you will:
• Install and configure computer hardware operating systems and applications
• Monitoring IT Infrastructure, services and applications
• Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to issues
• Test and evaluate new technology
• Conduct safety and security checks on computer equipment and systems
• Liaise and maintain relationships with IT vendors
• Other tasks assigned by Manager
Xem toàn bộ Mô Tả Công Việc
At Acclime, we seek for people who care about delivering honest, professional and quality advice to our extended business community. We value diversity, inclusion, and trust, and we search for extraordinary individuals who are excited about working in an international corporate service practice. If you are aligned with our core values and our goals to deliver the best value for our business community in Vietnam, then you are in the right place. We look forward to meeting you!
Our organizational culture is at the core of what we do. Our values define our identity, and our staff are part of the journey towards growth, development and success together with our clients and partners. We know companies with a strong culture and identity thrive the most in the long run, which is why our culture is a priority.
Now, let’s dive right into the job summary and explore the essentials of this exciting role.
Challenge yourself. Job summary.
In this exciting and challenging role, you will work in our IT Supporting Team, located in our Ho Chi Minh City office as IT Support Officer. The role provides an opportunity for a qualified individual with exposure of IT maintenance and system in Vietnam to further develop their skills within Acclime Vietnam. The position enables you to take responsibility for all aspects relevant to IT facilities and systems.
This role will help you take your career to the next level, and we will be there with you to guide you throughout your professional growth and ensure you reach your true potential.
What you will do. A day in the life.
The IT Support Officer reports directly to the Regional IT Manager and the primary responsibility is to ensure the smooth running of IT facilities and system and ensuring users get maximum benefits from them.
Sounds exciting? Let’s explore some of the key responsibilities of the position. On a given day, you will:
• Install and configure computer hardware operating systems and applications
• Monitoring IT Infrastructure, services and applications
• Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to issues
• Test and evaluate new technology
• Conduct safety and security checks on computer equipment and systems
• Liaise and maintain relationships with IT vendors
• Other tasks assigned by Manager
Yêu Cầu Công Việc
Essential requirements and skills. Your path to success.
You have learned what a day in the life would be at Acclime. Now, let’s cover what you need to be successful in your new opportunity. These are some of the qualifications and requirements which will help you succeed, alongside your acquired abilities:
• Bachelor of Science in Computer Science/ Informatics Technology
• At least 3-5 years experiences in relevant position
• Good communication skill in English for both speaking and listening (Certificate required)
• End User Computing, Dell Windows OS v10 and above, Mac OS is an advantage
• Knowledge and experience in desktop and laptop computer hardware
• Moving, migration and integration of IT infrastructure, office moves
• Analytical skills to study problems and records and identify solutions
• English communication skills
Thrive. Your tailored benefits and rewards.
At Acclime, people are a paramount element to deliver our clients excellent services. That is why we invest in the development of staff, maintain regular training both technical updates and soft skills, and produce HR favourable policies (including Employee Share Option Scheme) to attract and retain talents working for us. Every one of us is trained, equipped, motivated and working to high standards. Let’s explore your benefits and rewards:
• Competitive salary package
• 13th salary provision
• Stable, international, professional and friendly working environment; a diverse and inclusive community where you can voice out your ideas
• Proactive annual leave policy, starting with 15 days in the first year
• Participation in expert training courses, internal and external of the organisation
• Opportunity to develop your career path in professional services
• Awards and recognition programs for your achievements and success
• Full support and coaching to fast track the development of your career and realise your potential
• Participation in training courses – both internal and external of the organisation
• Opportunity to develop your career path in professional services
• Awards and recognition programs for your achievements and success
• Team and company celebrations and fun activities on a regular basis
• Private Health Insurance (after the completion of probation)
• Telephone allowance
• Parking
Are you ready to pursue your passion? Discover our team and culture on LinkedIn, Facebook and Instagram and join us. Send your application in English via this post
You have learned what a day in the life would be at Acclime. Now, let’s cover what you need to be successful in your new opportunity. These are some of the qualifications and requirements which will help you succeed, alongside your acquired abilities:
• Bachelor of Science in Computer Science/ Informatics Technology
• At least 3-5 years experiences in relevant position
• Good communication skill in English for both speaking and listening (Certificate required)
• End User Computing, Dell Windows OS v10 and above, Mac OS is an advantage
• Knowledge and experience in desktop and laptop computer hardware
• Moving, migration and integration of IT infrastructure, office moves
• Analytical skills to study problems and records and identify solutions
• English communication skills
Thrive. Your tailored benefits and rewards.
At Acclime, people are a paramount element to deliver our clients excellent services. That is why we invest in the development of staff, maintain regular training both technical updates and soft skills, and produce HR favourable policies (including Employee Share Option Scheme) to attract and retain talents working for us. Every one of us is trained, equipped, motivated and working to high standards. Let’s explore your benefits and rewards:
• Competitive salary package
• 13th salary provision
• Stable, international, professional and friendly working environment; a diverse and inclusive community where you can voice out your ideas
• Proactive annual leave policy, starting with 15 days in the first year
• Participation in expert training courses, internal and external of the organisation
• Opportunity to develop your career path in professional services
• Awards and recognition programs for your achievements and success
• Full support and coaching to fast track the development of your career and realise your potential
• Participation in training courses – both internal and external of the organisation
• Opportunity to develop your career path in professional services
• Awards and recognition programs for your achievements and success
• Team and company celebrations and fun activities on a regular basis
• Private Health Insurance (after the completion of probation)
• Telephone allowance
• Parking
Are you ready to pursue your passion? Discover our team and culture on LinkedIn, Facebook and Instagram and join us. Send your application in English via this post
Địa Điểm Làm Việc
Level 9, Lim Tower 3, 29A Nguyen Dinh Chieu, District 1
