IT System Administrator (Cloud Infrastructure)

Key Responsibilities:

1. Infrastructure System Administration (On-Premises & Cloud):

• Design, implement, manage, and operate server systems (including virtualization software, Linux & Windows OS), centralized data storage (SAN, NAS, Object Storage), and IT infrastructure equipment at data centers (both on-prem and cloud).

• Develop and execute regular inspection and maintenance plans for servers, storage, and infrastructure equipment.

• Monitor system performance and availability using specialized monitoring tools.

• Coordinate with cross-functional teams to resolve incidents and ensure service continuity.

• Propose solutions to optimize system performance and operational efficiency.

2. Core IT Services Administration:

• Deploy, manage, and optimize platform services such as Web services (Nginx, IIS, Apache), Mail services (Zimbra, Exchange), DHCP, DNS, Microsoft CA, and Windows Active Directory.

• Manage and operate cloud-based services including Microsoft 365, Azure AD, AWS, etc.

• Provide consultation to optimize software licensing and subscription costs.

• Participate in IT infrastructure projects as a subject matter expert.

3. Backup & Disaster Recovery Planning:

• Develop and implement backup and disaster recovery plans for server systems and data storage.

• Collaborate on DR testing activities to ensure system recoverability.

4. Documentation & Operational Guidelines:

• Supervise and directly develop operation manuals and technical SOPs for server systems, centralized storage, and platform services.

• Conduct quarterly reviews of operational procedures and guidelines.

• Draft, update, and guide the execution of SOPs for system operation.

5. Training & Knowledge Development:

• Design and deliver technical training programs aligned with the company's development roadmap.

• Conduct internal and cross-departmental technical training and knowledge-sharing sessions.

• Research and stay current with emerging technologies and infrastructure trends.

Qualifications & Requirements:

Education & Experience:

• Bachelor’s degree or higher in Information Technology, Computer Science, or related fields.

• 3–5 years of experience in IT infrastructure operations at data centers.

• At least 2 years of hands-on experience with Microsoft 365, Azure AD, or other cloud platforms.

Technical Skills:

• Solid knowledge of storage and backup systems.

• Proficient in Linux and Windows server administration.

• Hands-on experience with VMware virtualization.

• Familiar with networking services (DNS, DHCP, firewalls, etc.).

• Understanding of Data Center infrastructure design and operations.

Soft Skills & Competencies:

• Strong design thinking and critical reasoning skills.

• Excellent problem-solving and analytical thinking.

• Ability to identify, manage, and adapt to risks and challenges.

• Independent working capability.

• Strong communication, negotiation, and presentation skills.

• Ability to manage vendors and service providers effectively.

• Capable of making fast and effective decisions under pressure.