IT System Analysis/ Application Support

• In charge of analyzing and preparing business and system requirements for the IT Lending Core systems

• Ensuring proper due diligence and gap analysis is done for application implementation against the business requirements

• Working cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.

• Providing system/application support for end user and know-how supports to internal teams.

• Managing and leveraging between end user’s expectation and the base lined business requirements

• Supporting User Acceptance Test for the project sign off.

• Project-management to implement of major applications including Lending Core system enhancement, CRM, data mining (reporting and data extraction), credit scoring, and MIS when needed.

Qualification

• University Degree majored in Information Technology

Work Experience

• Minimum 05 years working experience in Software development and Application support.

• Have experience on business analysis and system analysis.

• Have experience on Core banking or Core Lending system is a plus.

• Have working experience in Finance/Banking/Insurance is a plus.

Knowledge

• Have experience on business analysis and system analysis.

• Have experience on Core banking/Lending/Card system

• Providing system/application support for end user and know-how supports to internal teams.

• Project management

• Work with external vendor to follow up core system issues/enhancement.

• Configure the core system business rules for setup new products in core.

Skills

• Experience on application development and application support.

• Experience on application development and deployment (DevOps)

• Have some experience on project management

• Experience on both Java, PL/SQL development

• Good experience on API development and system integration.

• Have knowledge on ITIL framework and process

• Communication

• Problem-solving

• Effective application support

• Good collaboration

• Critical thinking

• Can-do attitude

• Time management