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Mô Tả Công Việc
Report to: Country Manager and Regional IS Manager
• HO CHI MINH OFFICE (2nd Floor, Lam Giang Tower, 167 – 173 Tran Hung Dao, Co Giang Ward, District 1, Ho Chi Minh)
• Fully in charge of the smooth running of local operating systems & reporting protocols in Vietnam.
• Play technical support for company events including both internal & external.
• Handle end-to-end IT support for users on software requirement which aligned with global / regional guidelines or approvals.
KEY ROLES & RESPONSIBILITY:
• Part of the Corporate IT Department with major responsibilities in maintaining existing legacy systems and developing new one.
• Support Country Manager and Regional IS Manager on system configuration/ adaptation as well as reporting requests for daily business requirement.
• Take full in charge of monthly reporting for IBO’s commission payout in the coordination with global and regional IS teams on aligned monthly schedule.
• Be IT innovative creator to support all users to improve their daily working performance.
• Play supporting roles on IS requirement in the daily operation & maintenance of users, servers, internet networks for all departments.
• Fully in charge of IS system configuration for new branch / office opening.
• Secure data privacy protection via backup tools like tapes/ diskettes library, etc.
• Provide relevant IT training for all users to support them maximize all provided working tools for a best performance.
• Providing technical support for company events like sound & lighting system, music, etc, clip show reel, etc.
• Other duties will include user support, minor computer hardware/networking support etc.
• Others assignment from Country Manager and Regional IS Manager.
PERFORMANCE MEASURING KPIs:
• Minimize IS issues, problem which impact to daily working performance of all users.
• Secure no mistake in monthly commission payout released to IBOs as well as internal reporting formats requested from Country Manager and Regional IS Manager.
• Perfect IS & technical support ready prior to the branch / office opening and company events.
• Salary: Competitive Salary
• Full payment during the 2 months probation.
• Annual salary review based on employee's performance and contribution and another salary review in a year for employees with really excellent performance.
13th salary based on company's salary policy.
• Other normal benefits: social, health and unemployment insurance followed the regulations.
Yêu Cầu Công Việc
- Knowledge in MySQL/Oracle database and SQL scripts is a must.
- Knowledge in PHP programming language/ Laravel/ Nginx/ CMS
- Business analyst skill with API knowledge
2. Min. 2 years working experience in System/ Server Management
- Knowledge in Windows Server
- Linux Ubuntu management
- Knowledge in computer networking will be an added advantage.
3. Helpdesk experience in PC and office devices.
4. Possess good communication and interpersonal skills in both Vietnamese & English
● Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree/Professional Degree in Computer Science/Information Technology or equivalent.
● To support and maintain existing applications and databases by evaluating client needs, coding and testing.
● Support of company POS system and company web
● To provide end user support
● When there is company event, the candidate is required to provide technical support for the company event.
● Independent, must be able to work to meet tight deadlines and willing to travel outstation occasionally.
● Good service-oriented/ teamwork spirit;