IT Team Leader

Negotiable 610 views - Expires in 1 days

What We Can Offer

14 paid leaves, 10 domestic violence leaves, 7 sick leaves full paid
Training opportunities
Leadership library

Job Description

Key Objectives
• Uphold Blue Dragon’s mission and values.
• Ensure effective, innovative and secure systems to support the organisation.
• Ensure high quality IT equipment, software and services are available to Blue Dragon staff and beneficiaries.
• Ensure all staff have the capacity and support to best use Blue Dragon's IT resources.

Duties and Responsibilities

Strategic vision
• Advise senior management on the direction, strategy and needs of IT systems, equipment and services to best support our work.
• Maintain an ongoing development and workplan for IT within the organisation.
• Audit Blue Dragon's Systems to identify weaknesses and areas for improvement.
• Develop, implement and monitor organisation’s IT policy.
• Keep abreast of and brief Management on developments in IT and IT education.
• Collaborate with HR to ensure staff have the skills and knowledge they need to use Blue Dragon’s IT equipment and systems. Network Management
• Oversee network administration including management of user accounts, email, profiles and data storage; firewall configuration and management; regular backing up of data and the secure storage of backup media
• Ensure that all computer operating systems and software conform to the organisation’s standards.
• Ensure the integrity of web pages and access security
• Purchase and oversee domain names; liaise with network provider; enhance SEO
• Enhance and maintain the intranet site
• Manage the peer-to-peer local area network for printers and scanners and the NAS (Network-Attached Storage) for data sharing
• Ensure all IT systems and software are secure and safe

Hardware and software support
• Oversee and provide the best support to Blue Dragon IT users
• Supervise for monitoring, maintenance and necessary upgrades of all computers, including desktops with a mixture of Windows and Open-Source operating systems at Dragon House; laptops used by staff in all the field
• Oversee the purchasing of IT equipment
• Ensure that all laptops and computers properly operate and prepare a list of controlled software or apps to be installed in The Blue’s laptops, iPad, desktops and others in compliance with organization's standards
• Manage and oversee all equipment assets and IT facilities.

Security systems
• Oversee and implement the operations of the Blue Dragon’s security systems.
Financial management
• Prepare and monitor IT budgets.

• The IT team leader is supported by the Support Service Manager and liaises closely with the co-CEO's and works collaboratively across the organisation. The IT team leader supports the IT technician.
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Job Requirements

Key selection criteria
• Experience in IT Team Leader role is an advantage
• Demonstrated experience in managing IT systems and security
• Experience in managing headquarters and branches
• Experience in working with Cisco network devices; VMware/HyperV virtualization systems; Microsoft software systems: Active Directory, Exchange email; Have certificate MCSA, CCNA is a plus.
• Demonstrated experience in developing systems
• High level of integrity
• Complex problem solver
• Highly organized, with an eye for detail
• A friendly and helpful manner, with a servant leader mentality
• Flexibility and willingness to learn and adapt to new situations
• Passion for working in an environment with disadvantaged young people
• Willingness to work flexibly, including out of hours and on weekends when required
• Able to work collaboratively as part of a team
• Good in written and spoken English is an advantage

Job Locations

Hong Ha, Hoan Kiem, Ha Noi

Blue Dragon Children’s Foundation serves children in crisis throughout Vietnam. We believe that every child deserves exceptional care and a chance to thrive. Blue Dragon kids are street kids, children with disabilities, and young people who have been trafficked. After rescuing children from danger and slavery, we reunite them with their family and provide all the services needed for recovery and growth while advocating for improvements to policy and law.

Blue Dragon is a child-safe organization, committed to the protection and exceptional care of children. We require all staff and volunteers to agree to and abide by our Child Protection Code of Conduct.

We offer equal employment opportunities to all qualified persons without discrimination or harassment. We will make any necessary job accommodation for persons with disabilities or special needs.

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Hong Ha, Hoan Kiem, Ha Noi
100-499 staffs
Nguyen Thi Bích Nguyệt


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