Junior IT Support Technician

Be responsible for controlling and supporting IT systems at the Office and Plant (as Server, Network, CCTV Surveillance, Security Access Control, etc.,). Plays a vital role in ensuring the company’s IT infrastructure runs smoothly and provides exceptional user support:

• First level technical support to users.

• Identifying and resolving basic technical issues encountered by users.

• Assisting with hardware installations, software upgrades, network connectivity issues and ensuring systems are functioning correctly.

Manage user onboarding and offboarding processes, including account creation and equipment setup/retrieval.

• Support company meetings and conference rooms by ensuring proper AV setup and functionality

• Assist with IT inventory management.

• Stay current with new technologies and industry trends.

• Other assignments by manager.

• Associate’s Degree or Bachelor’s Degree in computer science, Information Technology or other related technology fields;

• Minimum 1-2 years corresponding position experience at multinational companies.

• Good at English verbal, writing and reading.

• Good communication and interpersonal skills, within the company and at all levels of clients.

• High energy and positive attitude are a must.

• Able to work under high pressure.

• Ability to multitask effectively.