Junior Network Security & IT Support Engineer
Mô tả công việc
Position Summary
We are looking for a proactive Junior Network Security & IT Support Engineer to join our regional IT team. This role combines network security, software management, and client support responsibilities. The successful candidate will work closely with senior engineers to safeguard our infrastructure while also assisting in software lifecycle management and providing end-user support in our Vietnam offices
Key Responsibilities
Network Security
• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
Software Management
• Support installation, configuration, and patch management for enterprise applications.
• Assist in maintaining software license compliance and inventory records.
• Collaborate with vendors and internal teams for updates and troubleshooting.
Client & Regional IT Support
• Provide Tier 1 IT support to end users, escalating complex issues when necessary.
• Assist with troubleshooting network, system, and application issues across multiple countries.
• Ensure timely support coverage for regional offices in VN
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
Yêu cầu công việc
Qualifications
• Bachelor’s degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
• Familiarity with Windows/Linux systems and software deployment.
• Strong problem-solving skills with attention to detail.
• Good communication skills for supporting regional stakeholders.
• Ability to work collaboratively in a distributed team environment.
Preferred Skills (Nice to Have)
• Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
• Hands-on experience from internships/projects in IT security or client support.
• Basic scripting (PowerShell, Python, or Bash) for automation tasks.
• Experience with software asset management tools or endpoint management platforms.
What We Offer
• Training and mentorship in cybersecurity and enterprise IT support.
• Regional exposure across Southeast Asia and Australia.
• Opportunities for career growth within a dynamic IT environment.
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Bạn phù hợp bao nhiêu % cho vị trí này?
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Bạn xếp hạng Top bao nhiêu so với những hồ sơ ứng tuyển?
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Thị trường đang trả mức lương bao nhiêu cho vị trí tương tự?
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Nhu cầu tuyển dụng cho vị trí này trên thị trường cao hay thấp?
Giá
29.000đ / lượt
Các phúc lợi dành cho bạn
Thưởng
Cơ hội du lịch
Khác
Thông tin việc làm
22/10/2025
Nhân viên
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
Cybersecurity, IT Operations, IT Support, IT Support, IT Support, IT Support, Network
Điện/Điện tử
Bất kỳ
1
Người Việt Nam
Địa điểm làm việc
Tầng 6, Tòa nhà Gems Empire Tower, Số 201 Đường Trường Chinh, Phường Phương Liệt, Thành phố Hà Nội, Việt Nam
Tầng 6, Tòa nhà Gems Empire Tower, Số 201 Đường Trường Chinh, Phường Phương Liệt, Thành phố Hà Nội, Việt Nam
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