Key Account Executive [Hcm/hp]

Working time: Mon - Fri (8:00 - 17h30); Sartuday (08:00 - 12:00)

Note: off 2 Saturdays in a month; in case there are 5 Saturdays in a month, the employee will work 3 Saturdays.

1) Maintaining, and developing the relationship and business with the company's Key customers.

- Monitoring to maintain relationships and expand business with the company's Key customer: make regular visit and call to the customer, seek customer demand, and hear customer opinions and requests. Propose solutions to meet the client's demand.

- Solve problems in daily work with customers and operation depts.

- Make good connections and co-operation with internal depts.

- Establish good relationships with external partners such as shipping lines, airlines, and trucking companies...

- Coordinate and support the internal offices, branches, or subsidiaries company.

2) Maintaining, and developing the relationship and business with the company's Key customers.

- Seeking and developing new Key Customers:

+ Researching new Key Customers' information and building up a relationship with them to join their bidding.

+ Cooperating with internal and external partners to develop the business with new Key Customers.

3) Compliance assurance and operational efficiency

- Compliance Assurance

- Follow up on the company's policy by yourself & comply with it.

- Ensure to make proper SOP & instruct the colleagues to follow it.

- Ensure accuracy in pricing (Approve pricing before starting a business)

Operational Efficiency

- Improve the efficiency of work

- Establish and maintain effective working relationships with all supporting departments.

- Coordinate with related departments (CS, OPS, LOG, ACC) to ensure timely information.

- Create goods cooperation with branch offices for sales activities.

- Make a support/backup system in the team

Timeliness and accuracy of the report

- On-time reporting

4) Improve your own capacity

- Build up solidarity and mutual support within the team and company

- Self-study to skill up and self-improvement.

- Join all training programs.

- Graduated from College or University in Foreign Trade, Import Export, Logistics, SCM, Customs, Economics, or related major.

- Fresher or having experience as a key account executive/sales executive/ Customer services/ or Sales support.

- Good knowledge of logistics, shipping, and forwarding.

- Knowledge of market research, sales, and negotiating principles.

- Good command of English, priority is given to being good at the Chinese Language.