Key Account Manager

- Prepare proposal/presentation/negotiation to approach and acquire new partners

- Lead the kick-off meetings to introduce services and cooperation models with the company.

- Develop trust relationships with a portfolio of major clients

- Expand the relationships with existing partners by continuously proposing solutions that meet their objectives.

- Acquire a thorough understanding of key customer needs and requirements.

- Play an integral part in generating new sales that will turn into long-lasting relationships.

- Ensure the company’s products and services are delivered to partners promptly.

- Serve as the link of communication between key partners and internal teams.

- Resolve any issues and problems faced by partners and deal with complaints to maintain trust.

- Coordinate with internal units to ensure the projects are successfully implemented.

- Plan, develop, execute and manage partnership/promotion programs to enhance revenue, transactions, or other KPIs.

- Prepare regular reports of performance and progress, as well as forecasts to internal and external stakeholders using key account metrics.

- Ensure to achieve KPI targets assigned by direct manager.

- Other duties/projects as assigned by direct manager.

• Proven 4-6 years working experience as B2B key account manager in relevant sector

• Must have working knowledge/background in Fintech/Online Payment/e-wallet/Insurance/Consumer Finance/Banking industry or relevant industries

• Experience in sales and providing solutions based on customer needs

• Bachelor’s degree in Business Administration, Marketing, Foreign Trade is a plus

• Excellent communication skills, problem solving and negotiation, influencing skills

• Excellent projects and tasks management skills

• Excellent organizational skills

• Experienced in sales and providing solutions based on customer needs

• Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels

• Good English communication skills are a preferred