Key Account Manager

Key Account Manager

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Mô Tả Công Việc

• Ensure effective communications with both external clients and internal Product Teams
• Maintain Customer Relationship Management & pipeline per company’s policy
• Establish a forum to communicate market & competitor trends to the Product Teams
• Qualify selected prospects for potential business by collecting base on customer’s information and market intelligent.
• Support the implementation of new business in accordance with Agility’s Implementation process
• Understand Agility pricing and cost components
• Maintain and develop existing business as defined yearly
• Analysis of problems / trouble shooting with customer
• Ensure quality preparation of SOP and other documents to be executed by the Key Account Management Team and take care of a smooth hand over process to existing interfaces. (Operations, Finance)
• Regularly review of processes and if necessary improvements and cost savings.
• Perform other duties as assigned by management.
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Yêu Cầu Công Việc

1. Level of education: At least diploma and above
2. Work experience:
• Preferred minimum 2- 3 years in Freight Forwarding / Logistics Industry
• Solid experience to support our Key Accounts’ inquiries, operations issues and data analysis and reporting (such as SOPs and KPIs).
• Ability to emphasize with client and present client needs effectively to project team and management.
• Demonstrated interpersonal skills that builds respected professional relationships internally & externally • Team driven, customer-focused, ability to solve problems quickly
3. Special knowledge:
• Deep knowledge in freight forwarding (both Air & Sea) and Integrated logistics
• Proficient in spoken and written English
• Sell unique value proposition
• Intermediate knowledge of Microsoft Office applications (excel/PowerPoint)
4. Personal qualifications:
• Commercial mindset and results oriented.
• Self-driven, strong leadership, energetic and passionate with work
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Agility brings efficiency to supply chains in some of the globe’s most challenging environments, offering unmatched personal service, a global footprint and customized capabilities in developed and developing economies alike. Agility is one of the world’s leading providers of integrated logistics. It is a publicly traded company with more than $4.4 billion in revenue and more than 22,000 employees in over 500 offices across 100 countries.
Agility’s core commercial business, Global Integrated Logistics (GIL), provides supply chain solutions to meet traditional and complex customer needs.
GIL offers air, ocean and road freight forwarding, warehousing, distribution, and specialized services in project logistics, fairs and events, and chemicals.
Agility’s Infrastructure group of companies manages industrial real estate and offers logistics-related services, including e-government customs optimization and consulting, waste management and recycling, aviation and ground-handling services, support to governments and ministries of defense, remote infrastructure and life support.
For more information about Agility, please visit Website

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8th floor, Etown 1, 364 Cong Hoa, 13 ward, Tan Binh district, HCMC
100-499 nhân viên
Ms. Nguyen Thi Ha Trang