Key Account Manager

Job purpose

- Manage key accounts as aligned with Global/Regional focus

- Develop brand new key accounts from country level

Key responsibilities

Manage key accounts as aligned with Global & Regional focus

- Manages relationship of a defined number of Global and Regional focus customers in key Verticals.

- Ensures that commercial activities are aligned with global & regional strategies

- Plan and execute sales budget in alignment with country management

- Adhere to CRM compliance and data quality assurance

- Consistently develop healthy relationships with local clients by providing market update, having regular visits & business review meetings

- Work in a collaborative way with other functions to ensure high standard of customer experience in country level

Develop brand new country key accounts

- Actively drive greenfield development of key accounts that are exist in the HWL with significant presence in Vietnam market.

- Work closely with local sales force in driving growth across key IVs

- Drive effective communication & true collaboration with Global/Regional/Country IVs leads to support the overall VN growth

- Provide insights in building up compelling supply chain solutions for important business cases

- Minimum 5 years of sales experience in Global freight forwarding company

- Business development: able to successfully set up & drive business plan (planning, organizing, goal setting, execution)

- Relationship management: able to manage cross-functional interfaces (operations; pricing; products; finance; management, etc.)

- Effective communication: able to communicate effectively inside and outside of the organization and across cultural lines

- Leadership: to lead by example, lead stakeholders and lead the business

- In-depth knowledge: about global trade, supply chain models, logistics & transportation.

- Personality Traits: Caring, Entrepreneurial, Forward-thinking, Reliable, Relationship matters