Các Phúc Lợi Dành Cho Bạn
Living allowance, meal allowance, travel allowance, transportation, attractive variable bonus
Health and Life Insurance
23 of Annual leave, Special leave, Birthday leave, Sick leave, etc.
Mô Tả Công Việc
-Initiates and processes KYC for customers who hit normal KYC verification triggers in order to ascertain their identities and be able to provide certain level of assurance to aid different -stakeholders with their decision-making.
-Strictly adheres to the set KYC Policy and Procedures when performing customer verification in order to comply with the license requirements and to implement good business practices.
-Communicates with customers on document requirements and answer general KYC inquiries received by Customer Service Team from customers in order to increase customer satisfaction (CSAT), first contact resolution (FCR) and service level agreement (SLA).
-Works together as a team, contributes towards successful communication and positive motivation in order to achieve individual and team KPI targets.
Xem toàn bộ Mô Tả Công Việc
-Strictly adheres to the set KYC Policy and Procedures when performing customer verification in order to comply with the license requirements and to implement good business practices.
-Communicates with customers on document requirements and answer general KYC inquiries received by Customer Service Team from customers in order to increase customer satisfaction (CSAT), first contact resolution (FCR) and service level agreement (SLA).
-Works together as a team, contributes towards successful communication and positive motivation in order to achieve individual and team KPI targets.
Yêu Cầu Công Việc
-University degree of any course, banking / business administration degree is a plus
-Required Language Skills: English and Vietnamese
-Must be a native Vietnamese speaker
-At least 1 to 2 years of relevant working experience.
-Knowledgeable of KYC/AML concepts and Best Practices
-Excellent analytical and problem solving skills
-Good judgment & decision making skills
-Meticulous/keen to details
-Teamplayer
-Good interpersonal relations skills
-Must be willing to work in shifting schedules 24/7
NOTE: Only "Serious" applicant who is willing to relocate to "MAKATI, PHILIPPINES" and willing to work in a shift schedule are recommended to apply.
Kindly consult with a family before apply for this position. Any related to personal concern that leads to a rejection after offering stage will be banned from a future application.
-Required Language Skills: English and Vietnamese
-Must be a native Vietnamese speaker
-At least 1 to 2 years of relevant working experience.
-Knowledgeable of KYC/AML concepts and Best Practices
-Excellent analytical and problem solving skills
-Good judgment & decision making skills
-Meticulous/keen to details
-Teamplayer
-Good interpersonal relations skills
-Must be willing to work in shifting schedules 24/7
NOTE: Only "Serious" applicant who is willing to relocate to "MAKATI, PHILIPPINES" and willing to work in a shift schedule are recommended to apply.
Kindly consult with a family before apply for this position. Any related to personal concern that leads to a rejection after offering stage will be banned from a future application.
Địa Điểm Làm Việc
PBCOM Tower, V.A. Rufino Street, Makati, Metro Manila, Philippines
