Các Phúc Lợi Dành Cho Bạn
Mô Tả Công Việc
-Strictly adheres to the set KYC Policy and Procedures when performing customer verification in order to comply with the license requirements and to implement good business practices.
-Communicates with customers on document requirements and answer general KYC inquiries received by Customer Service Team from customers in order to increase customer satisfaction (CSAT), first contact resolution (FCR) and service level agreement (SLA).
-Works together as a team, contributes towards successful communication and positive motivation in order to achieve individual and team KPI targets.
Yêu Cầu Công Việc
-Required Language Skills: English and Vietnamese
-Must be a native Vietnamese speaker
-At least 1 to 2 years of relevant working experience.
-Knowledgeable of KYC/AML concepts and Best Practices
-Excellent analytical and problem solving skills
-Good judgment & decision making skills
-Meticulous/keen to details
-Good interpersonal relations skills
-Must be willing to work in shifting schedules 24/7
NOTE: Only "Serious" applicant who is willing to relocate to "MAKATI, PHILIPPINES" and willing to work in a shift schedule are recommended to apply.
Kindly consult with a family before apply for this position. Any related to personal concern that leads to a rejection after offering stage will be banned from a future application.