L&D Manager

OVERVIEW OF POSITION

The Training Manager is responsible for improving quality of work force; enhancing employee growth to upgrade employee level; preventing obsolescence to make employee having passion for work; assisting new comer to adapt the company culture; bridging the gap between company planning and policy implementation.

Daily Major Responsibilities

• Culture training: training company culture for employee yearly

• Newcomers training: to organize training for newcomers about company culture, working culture, ethics, workplace etiquette, relation SOP, service standard…

• To management training document follow company training procedures

• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers

• Draw an overall or individualized training and development plan that addresses needs and company expectations

• Implement a wide variety of training methods

• Conduct effective induction and orientation sessions

• Monitor and evaluate training program’s effectiveness

• Yearly and quarterly making training budget including outsourcing training – if any

• Provide opportunities for ongoing development

• Solving critical employee relation with company side if any

• Maintain a keen understanding of training trends, developments and best practices

• Coordinate with HR Managers and Head of Department continue develop to enrich current training program to meet the company demand in each period time

• Develop training plan, training program, coordinate with all department about training needs

• Review and organize department policies and procedures to develop materials available for training.

• Support HR- Admin task is require.

• Other task as required

• Bachelor’s degree in education, human resource, Hospitality or relevant field.

• Experienced in work as Training Manager

• Track record in designing and executing successful training programs

• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc)

• Good training and teamwork skill

• Excellent communication and leadership skills

• Ability to plan, multi-task and manage time effectively

• Strong report writing and record keeping ability