Laser Service Engineer

• Improve after sales service support for Laser Processing Machines in Vietnam market.

• Be responsible for the commissioning of machine and troubleshooting of Laser Processing Machines.

• Handle other duties including providing maintenance contracts, consumable parts sales to end users, etc.

• Prepare for the installation of the Laser Processing Machines.

• Assist Service Manager in quotation, reporting, stock inventory, and daily service scheduling.

• Report discrepancies, unresolved or recurrent problems to Service Manager.

• Report to the Line Manager upon succession of any tasks accordingly

• Other tasks assigned by Line Manager

• At University or College, major in Mechatronics / Electrical / Automation Engineering is preferable.

• Experience in service or repairing industrial machinery is preferable (2-5 years).

• Experience in operating and repairing laser machines is preferable.

• Must have good electrical analysis skills and mechanical troubleshooting skills.

• Able to speak intermediate or higher English (better if can speak basic Japanese).

• Good customer service skills.

• General computer skill knowledge.

• Willing to go on business trip