Lead Data Analyst

ABOUT THE ROLE

Who We Are: Crossian LLC is a fast-growing, result-focused tech company aiming to become a leader in cross-border eCommerce. We develop and implement cutting-edge solutions and services across our platforms, delivering unparalleled value to our customers. Located in the vibrant city of Hanoi, Vietnam, we foster a Silicon Valley-style tech startup environment, encouraging innovation and Agile development.

About the Opportunity: As a Lead Data Analyst at Crossian LLC, you will act as the right hand to the CEO and BOM (Board of Management), providing critical data insights that influence strategic business decisions. This role demands a proactive leader who can seamlessly bridge business, tech, and Data Engineering teams, including Cloud DevOps, ensuring that all parts of the business are aligned and informed through impactful data analysis.

WHAT YOU WILL DO

Strategic Analysis & Insight Generation

- Analysis and Insights: Conduct in-depth analysis, develop hypotheses, and provide insights that drive business strategies

- Data Visualization: Utilize advanced data visualization techniques to create charts and graphs that effectively communicate these insights

- Decision Support: Actively contribute to daily decision-making processes by delivering actionable insights to the CEO and BOM, enhancing their understanding of key business metrics and trends

Dashboard & BI Development

- BI Development: Lead the creation of a self-service BI system that includes dashboards and exploratory reports, utilizing various BI tools to meet business needs

- Dashboard Development: Additionally, responsible for developing and maintaining hundreds of real-time data monitoring dashboards for business operations, ensuring broad accessibility and visibility

Data Management & Integration

- Data modeling: Define and manage schemas for business-focused data objects & Implement advanced data modeling techniques to enhance data accessibility and utility for strategic analysis and decision-making

- Data flows: Develop and maintain robust ELT pipelines and processes to ensure the smooth ingress and integration of data from multiple sources

- Data Warehouse: Oversee the management of the data warehouse, ensuring its optimal performance and alignment with business requirements

Leadership & Team Collaboration

- Leadership: Lead a small team of DA - Data Analysts, fostering an environment of collaboration and continuous improvement. Work closely with the Business, Tech & Data Engineering teams to enhance data-driven decision-making processes

- Collaboration: Serve as a critical bridge between all the stakeholders ensuring clear communication and alignment on business objectives and technological capabilities

Trend Analysis

- Continuously follow global Data Analytical methodologies and toolsets to drive strategic decisions within the organization, ensuring that our business stays ahead of Market-shifts and Technological-advancements

WHAT WE ARE LOOKING FOR

- Educational Background: Master’s degree preferred in Data Science, Computer Science, Mathematics, Statistics, or a related field. A Bachelor’s degree in these fields is also acceptable

- Professional Experience: At least 5 years working in DA role with proven leadership experience, ideally within eCommerce or Tech-startups

- Technical Proficiency: Expertise in SQL and BI tools, along with a strong understanding of data modeling, data warehousing, and real-time data monitoring. Familiarity with cloud technologies and DevOps practices is essential

- Analytical Skills: Superior ability to analyze complex datasets and utilize advanced data visualization techniques to derive actionable insights

- Communication Skills: Exceptional verbal and written communication skills, adept at presenting complex data insights clearly and influencing strategic decisions

- Leadership Skills: Demonstrated ability in leading data teams, promoting collaboration, and driving continuous improvement in a dynamic environment

- Innovative Thinking: Ability to keep pace with industry trends in data analytics methodologies and tools, applying this knowledge to drive the business forward

WHAT YOU CAN EXPECT

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

- Competitive gross salary (negotiable depending on what you bring to the table)

- Full salary during probation

- 12 days work-from-home & 12 days of paid annual leave

- Extra seniority paid annual leave

- Global health insurance package for yourself and direct family members

- Guaranteed 13th month salary

- Quarterly bonus & Year-end bonus as part of our profit sharing program

- A Pantry & a Crossian Cafe stocked with goodies, ready to serve

- Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events

- General company T&D Program + dedicated T&D budget for managers

- Other benefits in accordance to Company's Policy and Vietnam Labor Laws

Please note that although we appreciate all applicants' interest, we will reach out only to those candidates who are selected for further processes.