Learning Advisor (Support for Students and Parents)
Negotiable
Expires in 16 days
2929 views
Ho Chi Minh
Job description
Loved by over 220,000 users, Geniebook is Singapore’s largest online learning platform for the English, Mathematics, and Science (EMS) syllabus.
From AI-personalised worksheets to live classes and teacher chats, we are a powerful suite of complementary learning products designed to help students accelerate their academic performance. We’re looking out for amazing global talents to scale Geniebook exponentially across Southeast Asia, and we have many exciting roles opening up across a wide range of functions.
So join us today to inspire a new generation of learners and help even more students learn smarter and do better!
Reporting line to: Learning Advisor Manager
- Develop and implement strategies to consistently increase student engagement with Geniebook.
- Address any concerns, queries, or issues promptly and effectively to maintain a high level of customer satisfaction.
- Analyze & share students' learner's data with the parents to maximise students' improvement and highlight the benefit of Geniebook.
- Increase customer's lifetime value by obtaining add-on, referral, and upgrade of Geniebook plan.
- Maintain regular and proactive contact with parents/students on a monthly basis.
- Inspire and motivate students to set and achieve their academic goals.
Identify students' strengths and weaknesses and provide guidance for improvement.
- Assist parents in navigating the Geniebook platform to improve their child's user experience.
Work Arrangement:
- 4 Weekdays + 1 Weekend OR 3 Weekdays + 2 Weekends (Select upon contract signing)
- Hours: Weekdays 12pm-9pm, Weekends 10am-7pm
On-site for all working days
Job requirements
- Possess a strong Sales (farmer) or Accounts Management experience.
- Driven and motivated by KPIs and excellence in sales and customer success.
- High energy, passionate, and deeply empathetic of the customer.
- Highly self-motivated with the ability to work fast and smart independently.
- Excellent communication skills and good command of English is essential to succeed in this role.
- Business proficiency in English is highly advantageous
What We Can Offer
Bonus
Bonus & Salary increment 2 times per year
Paid Leave
15 Days
Awards
Sales Awards
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
10/04/2024
Experienced (non-manager)
Academic/Education > Educational Consulting
English, Communication, Customer Management, Relationship Maintaining, Sales Planning
Education/Training
English
Not shown
Not shown
Job Locations
246 Cong Quynh, District 1, Ho Chi Minh City
HomeJobsEducation/TrainingCông Ty TNHH Geniebook VietnamLearning Advisor (Support for Students and Parents)
Công Ty TNHH Geniebook Vietnam
Tầng 3, Cao ốc văn phòng Vimedimex, 246 Cống Quỳnh, Phường Phạm Ngũ Lão, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
(View map)100-499 employee
Talent Acquisition Team
Scam detection
HomeJobsEducation/TrainingCông Ty TNHH Geniebook VietnamLearning Advisor (Support for Students and Parents)