Learning And Development Specialist (Up To 30 Months Of Annual Salary)

ABOUT THE ROLE

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.

As a Learning & Development Specialist, you will strategically shape and drive our employee learning experiences, equipping our teams with the essential skills and knowledge to excel in a continuously evolving environment. Your work will directly influence employee growth, engagement, and retention through the design and delivery of innovative, impactful learning programs. Collaborating closely with company leaders, you'll foster a culture that values continuous professional growth, aligning talent development initiatives seamlessly with Crossian’s long-term strategic ambitions.

WHAT YOU WILL DO

Training Program Design & Delivery

• Design, curate, and deliver blended learning programs, combining e-learning, instructor-led sessions, experiential activities, coaching, and practical job application.

• Facilitate engaging workshops, training sessions, and webinars for diverse employee groups, including leadership, technical teams, and cross-functional staff.

• Develop cutting-edge training content focused on leadership, soft skills, technical competencies, and digital literacy aligned with Crossian’s innovation-driven culture.

Trainer Development & Knowledge Sharing

• Build, develop, and manage an internal network of subject matter experts and trainers to effectively scale learning across the company.

• Champion and drive knowledge-sharing initiatives, including internal training sessions, cross-functional learning exchanges, and peer-to-peer mentoring.

Performance & Impact Measurement

• Evaluate and measure the effectiveness of learning programs through qualitative and quantitative methods, including feedback surveys, assessments, and performance metrics.

• Analyze learning data to generate actionable insights, informing senior management of training impact and identifying future learning priorities.

WHAT WE ARE LOOKING FOR

• 3 years of proven experience in Learning & Development, Talent Development, or a related HR function

• Bachelor’s degree in Human Resources, Business Administration, Education, or other relevant disciplines

• Experienced in instructional design, with the ability to design and structure effective learning journeys

• Excellent communication skill, public speaking, and storytelling abilities to engage diverse learners across levels

• Demonstrated success in stakeholder management, particularly in working with senior leadership and cross-functional teams

• A data-driven mindset with the ability to evaluate learning outcomes and propose strategic improvements

• Strong project management and organizational skills, with experience leading multiple learning initiatives simultaneously

• Excellent command of English, both spoken and written (equivalent to IELTS 7.0+)

Preferred Qualifications

Professional certifications in L&D, coaching, instructional design, or related fields (CPLP, ATD, CIPD, SHRM).

WHAT YOU CAN EXPECT

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package that not only retains employees but allows them to excel in their profession. These include:

• Monthly Salary Range: Up to 40M VND, depending on experiences

• Bonuses: Average 18 months performance and annual bonuses per year

• Full salary during probation

• Global health insurance, Training & Development budget, Team building budget, 5-star company events, 12 days Work-from-home allowance & much more.

• Other benefits in accordance with the Company's Policy and Vietnam Labor Law.